Dental Call Center Representative
3 weeks ago
Familia Dental is seeking a highly skilled and customer-focused Call Center Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:
- Answering phone calls and responding to patient inquiries in a timely and professional manner
- Scheduling appointments and managing patient schedules
- Providing accurate and helpful information to patients regarding our services and policies
- Resolving patient complaints and concerns in a fair and courteous manner
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and conflict resolution skills
- Ability to maintain confidentiality and handle sensitive information
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Why Join Our Team?
Familia Dental is a leading provider of dental services, and we are committed to delivering exceptional patient care and service. As a Call Center Agent, you will play a critical role in helping us achieve our mission and values.
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