Dental Services Coordinator

3 hours ago


Schaumburg, Illinois, United States Webster Dental Management Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Services Representative to join our team at Webster Dental Management. As a key member of our front office staff, you will be responsible for providing exceptional patient service, ensuring a positive experience for our patients and guests.

Key Responsibilities
  • Welcoming patients and guests, and ensuring a smooth check-in/check-out process
  • Managing patient identification, demographic, and insurance information
  • Scheduling appointments, managing cancellations, and updating patient records
  • Verifying insurance coverage and collecting payments
  • Maintaining a clean and comfortable waiting area, and ensuring a clutter-free work environment
Requirements
  • High school diploma or equivalent
  • Exceptional customer service skills, with the ability to use independent thinking and sound judgment
  • Strong computer skills, with experience in dental software
  • Highly organized, with excellent communication skills
Preferred Qualifications
  • Associate's degree in a related field
  • Previous experience in a dental or healthcare setting
  • Working knowledge of medical terminology
Work Environment

This role will be completed in a fast-paced dental practice environment, requiring the ability to multitask and work effectively in a team setting.



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