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Senior Human Resources Technology Specialist

4 weeks ago

Minneapolis, Minnesota, United States HealthPartners Full time
Job Summary

HealthPartners is seeking a highly skilled Senior Human Resources Technology Analyst to join our team. As a key member of our HR technology team, you will play a pivotal role in enhancing HR operations through the strategic use of technology to streamline business processes and ensure alignment with our strategic goals and compliance with legal and regulatory requirements.

Key Responsibilities
  • Participate in sprint teams and perform tasks associated with the selected sprint backlog with direct accountability for completion of tasks in the given time frame and with available resources.
  • Respond to escalated Service Now tickets with reported issues, questions, and tasks, researching issues to determine root cause and solutions, documenting responses and issue resolution.
  • Write and run standard and ad hoc data reports, creating reports, conducting analysis/presentation of targeted data to facilitate analysis, interpretation, and decision making relative to HR processes, products, and services.
  • Develop and maintain process/system documentation, work standards, tip sheets, etc. related to HR systems and supported processes, and provide ongoing technical support and training for users.

About Us

At HealthPartners, we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included, and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.