Customer Success Manager

2 weeks ago


Denver, Colorado, United States Datadog Full time
About the Role

We are seeking a highly motivated and experienced Customer Success Manager to join our team at Datadog. As a key member of our customer-facing team, you will be responsible for driving new product attachment and building strong relationships with our existing customer base.

Key Responsibilities
  • Partner with the sales team to ensure a seamless onboarding experience for our customers.
  • Proactively build relationships with customers to create mutual trust and drive growth opportunities.
  • Successfully carry out the full sales cycle for any growth opportunities in existing customer accounts.
  • Act as an advisor to customers to ensure they are leveraging the Datadog solution effectively.
  • Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates.
  • Collaborate cross-functionally with internal Datadog teams to drive customer success.
What We Offer
  • A competitive salary and equity package.
  • A comprehensive benefits package, including healthcare, dental, parental planning, and mental health benefits.
  • A 401(k) plan and match.
  • Paid time off and fitness reimbursements.
  • A discounted employee stock purchase plan.
About Datadog

Datadog is a global SaaS business that delivers a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks.

Equal Opportunity at Datadog

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.



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