Office Manager
4 days ago
Job Summary
We are seeking a highly skilled and motivated Office Manager to oversee the daily operations of our Customer Service Center. The ideal candidate will have a strong background in customer service, administrative tasks, and team management.
Key Responsibilities
- Manage the office function, including payroll, scheduling, and office supplies
- Design and implement efficient office processes and procedures
- Ensure compliance with customer account and billing processes, credit and collections, and other regulatory requirements
- Recruit, manage, and train Customer Service Representatives to maximize productivity and customer satisfaction
- Resolve complex customer issues and monitor team performance
Why Work with Us
At Suburban Propane, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our team is dedicated to providing exceptional customer service and supporting the growth and innovation of propane as a sustainable energy source.
Requirements
- Minimum 3 years of related experience
- High School diploma or GED (Associate's Degree preferred)
- Advanced customer service skills and experience dealing with complex customer issues
- Solid computer skills, including Microsoft Office and data entry
Equal Employment Opportunity
Suburban Propane is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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