Microsoft Cloud Solutions Expert

6 days ago


Baltimore, Maryland, United States Microsoft Full time

About the Role

Microsoft is seeking a highly skilled Cloud Solution Architect to join our team. As a key technical resource for our customers, you will be responsible for delivering proactive services such as education workshops, delivering assessments and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Premier Support to expedite incident resolution.

Key Responsibilities

  • Partner with customer business decision makers and IT teams to understand their business requirements and address these using Microsoft technologies.
  • Provide a mixture of tailored proactive services and reactive assistance that span the planning, migration, and operations of Office 365; ultimately driving successful customer adoption and satisfaction.
  • Work with customers to understand their business needs and provide guidance on how to leverage Microsoft cloud solutions to meet those needs.
  • Collaborate with internal teams to ensure that customer needs are met and that solutions are delivered on time and within budget.

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
  • 3 or more years of experience with Exchange Server 2007, Exchange Server 2010, Exchange Server 2013, Exchange Server 2016 or Exchange Online in a support or consulting role.
  • Active U.S. Government Top Secret/SCI Security Clearance.
  • Ability to meet Microsoft, customer and/or government security screening requirements.

Preferred Qualifications

  • 3 years planning, migration and operations of Office 365 in both Hybrid and Cloud-only configurations.
  • 3 years in-depth knowledge of supporting and complementary technologies, such as AD FS, Azure Active Directory Connect and PowerShell.
  • 3 years customer facing experience working with Microsoft products.
  • Ability to work independently in a fast-paced environment where technology and customer requirements can change regularly.

What We Offer

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect


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