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Cloud Solutions Architect

2 months ago

Baltimore, Maryland, United States Microsoft Full time

About the Role

Microsoft is seeking a highly skilled Cloud Solution Architect to join our team. As a key technical resource for our customers, you will be responsible for delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance to ensure successful customer adoption and satisfaction.

Key Responsibilities

  • Partner with customer business decision makers and IT teams to understand their business requirements and address these using Microsoft technologies.
  • Deliver proactive services such as education workshops, delivering assessments, and providing tailored guidance to ensure successful customer adoption and satisfaction.
  • Work with Microsoft Premier Support to expedite incident resolution and provide troubleshooting skills.
  • Develop and maintain strong relationships with customers to understand their needs and provide solutions that meet their business objectives.

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
  • 4+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
  • 3 or more years of experience with Exchange Server 2007, Exchange Server 2010, Exchange Server 2013, Exchange Server 2016 or Exchange Online in a support or consulting role.
  • Active U.S. Government Top Secret/SCI Security Clearance.

Preferred Qualifications

  • 3 years planning, migration, and operations of Office 365 in both Hybrid and Cloud-only configurations.
  • 3 years in-depth knowledge of supporting and complementary technologies, such as AD FS, Azure Active Directory Connect, and PowerShell.
  • 3 years customer-facing experience working with Microsoft products.
  • The ability to work independently in a fast-paced environment where technology and customer requirements can change regularly.

What We Offer

  • Industry-leading healthcare.
  • Educational resources.
  • Discounts on products and services.
  • Savings and investments.
  • Maternity and paternity leave.
  • Generous time away.
  • Giving programs.
  • Opportunities to network and connect.

Language

en-US