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Lead Talent Acquisition Specialist

2 months ago


Atlanta, Georgia, United States Incident IQ Full time
Job Overview

Position: Senior Recruiter

Company Background

Incident IQ, headquartered in Atlanta, is a software-as-a-service (SaaS) platform dedicated to enhancing service management for K-12 educational institutions. Our innovative solutions streamline various workflows, including IT asset management, help desk operations, facilities maintenance, and Human Resources services. Our goal is to transform how school districts manage their operational support to improve student outcomes and increase instructional effectiveness. Incident IQ is a rapidly growing organization committed to delivering cutting-edge cloud-based software that is now widely utilized by numerous K-12 districts across the United States.

Since our inception, we have cultivated a culture that prioritizes customer success and product excellence. We are dedicated to empowering school districts to achieve operational efficiency, fostering an inclusive and transparent environment where every team member is valued and respected. Our core values emphasize openness, integrity, collaboration, enthusiasm, and commitment.

Role Overview

As a Senior Recruiter, you will be instrumental in shaping our talent acquisition strategy by managing the entire recruitment lifecycle. Your responsibilities will include sourcing, attracting, and securing high-quality candidates for various positions within the organization. By leveraging your knowledge of recruitment best practices, market dynamics, and industry trends, you will collaborate with hiring managers to identify their specific needs and deliver candidates who align with our organizational culture and objectives.

We seek individuals with exceptional communication, organizational, and time management skills, capable of managing multiple roles in a dynamic environment. A solid understanding of recruitment software and processes is essential.

Key Responsibilities:

  • Oversee the complete recruitment process, including job postings, candidate sourcing, interviews, and offer negotiations, ensuring a seamless candidate experience.
  • Design and implement innovative sourcing strategies to attract top-tier talent through various channels, including job boards, social media, networking events, and referrals.
  • Work closely with hiring managers to comprehend their recruitment needs and provide strategic insights on talent acquisition, market trends, and compensation.
  • Conduct thorough interviews and assessments to evaluate candidates' qualifications, experience, and cultural fit, offering detailed feedback to hiring managers.
  • Stay informed about industry trends and labor market conditions to provide valuable insights for recruitment strategies.
  • Continuously enhance recruitment processes and tools to boost efficiency and improve the candidate experience.
  • Act as a brand ambassador, promoting our values and culture to potential candidates and the wider market.
  • Maintain accurate records of recruitment activities and metrics, generating reports to track progress and identify areas for improvement.
  • Mentor junior recruiters and HR team members, sharing best practices and contributing to the development of recruitment strategies.
  • Participate in special projects or additional duties as required.

Essential Skills and Experience:

  • 5-7 years of recruitment experience, with a proven ability to manage complex processes and successfully fill senior and specialized roles.
  • Bachelor's degree in Human Resources, Business Administration, or a related field; professional HR certifications (e.g., SHRM-CP, PHR) are advantageous.
  • Strong grasp of recruitment methodologies, tools, and techniques.
  • Excellent communication, negotiation, and interpersonal abilities.
  • Proficient in building and maintaining relationships with candidates and hiring managers.
  • Experience with applicant tracking systems (ATS) and other recruitment technologies.
  • Analytical mindset, capable of using data to inform decisions and improvements.
  • Strong sense of ownership and the ability to manage multiple priorities effectively.
  • High level of integrity, confidentiality, and professionalism.

What Sets Incident IQ Apart:

  • We support holistic growth, allowing employees to develop both personally and professionally.
  • We foster an energetic and collaborative workplace where every opinion is valued.
  • Our software empowers K-12 schools to operate efficiently, enhancing the classroom experience for students.
  • We prioritize work-life balance, offering flexible office locations.

Incident IQ provides a competitive salary commensurate with experience, along with a comprehensive benefits package for full-time employees, including medical, dental, vision, life insurance, 401k, and paid time off.

Incident IQ is an Equal Opportunity Employer