Administrative Assistant

4 days ago


Jacksonville Beach, Florida, United States Jacksonville Orthopaedic Institute Full time

We are seeking a detail-oriented and organized Front Desk Specialist to join our team at Jacksonville Orthopaedic Institute. This full-time position offers a competitive salary of approximately $40,000 per year.

The ideal candidate will possess excellent customer service skills, effective communication abilities, and the ability to work in a fast-paced environment. Previous medical office experience is preferred but not required.

Job Description:

This role involves a range of administrative tasks designed to support the smooth operation of our clinic. Some key responsibilities include:

  • Greeting patients and determining the nature of their visit.
  • Checking patients in and out for scheduled appointments.
  • Collecting and updating demographic and insurance information.
  • Verifying insurance participation and obtaining necessary referrals.
  • Collecting co-pays or patient balances and maintaining a cash journal.
  • Scheduling patient appointments.
  • Instructing patients on HIPAA requirements and financial responsibility.
  • Assisting with requests for records, x-rays, transportation, etc.
  • Maintaining electronic medical records.
  • Handling multiple telephone lines and screening callers.

Requirements:

  • High school diploma or GED.
  • Excellent customer service skills.
  • Effective communication skills.
  • Ability to work in a direct contact environment.
  • Ability to handle stressful situations.
  • Ability to multi-task and work efficiently.
  • Knowledge of patient confidentiality standards.


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