Administrative Support Assistant

4 days ago


Jacksonville, Florida, United States North Florida Surgeons Full time
Job Description
The Administrative Support Assistant will play a vital role in supporting the front desk operations at North Florida Surgeons. This position involves managing patient interactions, scheduling appointments, and maintaining accurate documentation. We are looking for an experienced and detail-oriented individual with strong communication skills to join our team.

Responsibilities:
• Manage patient records, including creating new charts, verifying insurance, and updating information in the EHR system.
• Schedule appointments, reschedule appointments, and confirm patient visits using our electronic health record system (Athenahealth EMR).
• Handle insurance verification, process patient payments, and respond to billing inquiries.
• Maintain a clean and organized front desk and waiting area, ensuring a welcoming environment for patients.
• Serve as a liaison between patients, medical staff, and insurance companies, addressing patient concerns and providing information about services and procedures.

Requirements:
• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Previous experience in a medical office or healthcare setting preferred.
• Proficient in using EHR systems and standard office software (e.g., Microsoft Office).
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Detail-oriented with excellent organizational skills.

This role offers a competitive salary of $16.00 - $18.00 per hour and a comprehensive benefits package, including health insurance, dental insurance, and opportunities for advancement.

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