Bilingual Customer Service Representative

23 hours ago


Long Island City, United States MAXIMUS Full time
Job Summary

We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Maximus. As a key member of our team, you will be responsible for providing exceptional customer service to New York Medicaid recipients, ensuring their needs are met and they receive the support they require.

Key Responsibilities
  • Provide face-to-face and telephonic enrollment and outreach services to customers
  • Collaborate with customers to attain program goals and sustain eligibility for services
  • Conduct workshops and deliver training services to customers
  • Assist customers in accessing services aligning with program objectives
  • Follow up with customers to ensure their needs are met and address any queries or concerns
Requirements
  • High school diploma or GED required and 06 months of relevant professional experience required, or equivalent combination of education and experience
  • Prior work experience in customer service, data entry, and/or data processing
  • Experience working with MS office applications (Excel, PowerPoint & Word)
  • Bilingual in English and Spanish
What We Offer
  • Competitive compensation and bonuses based on performance
  • Comprehensive insurance coverage, including medical, dental, vision, and life insurance
  • 401K retirement savings plan with company matching
  • Paid time off package, including holidays and extended sick leave
  • Holistic wellness support through our Employee Assistance Program (EAP)
  • Recognition platform for outstanding employee contributions
  • Diversity, equity, and inclusion initiatives
  • Tuition reimbursement and employee perks and discounts
Work Environment

This is an onsite position, working at the LDSS/HRA office in Queens, NY. You will be required to have your own laptop/computer equipment with Windows 10 Operating System or above, reliable high-speed internet service, and meet minimum download and upload speed requirements.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



  • Long Island City, United States Equiliem Full time

    Bilingual Customer Service RepresentativeWe are seeking a highly skilled and multilingual customer service representative to join our team at Equiliem. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in both Bengali and English.Key Responsibilities:Provide assistance to cab...


  • Long Island City, United States Equiliem Full time

    Bilingual Bangladesh/English Customer Service RepresentativeWe are seeking a highly skilled and multilingual customer service representative to join our team at Equiliem. As a Bilingual Bangladesh/English Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in both English and Bengali...


  • Long Island City, United States Industrial Staffing Services Inc dba Equiliem Full time

    Bilingual Customer Service Representative OpportunityWe are seeking a highly skilled and bilingual customer service representative to join our team at Industrial Staffing Services Inc dba Equiliem. As a customer service representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any...


  • Long Island City, United States Equiliem Full time

    Bilingual Customer Service RepresentativeWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at Equiliem. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Bengali and English.Key Responsibilities:Provide assistance to cab drivers...


  • Long Island City, United States Equiliem Full time

    About the RoleWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Equiliem. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide assistance to cab...


  • Long Island City, United States MAXIMUS Full time

    About the RoleWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Maximus. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesFoster strong relationships with customers, monitoring their...


  • Long Island City, United States Equiliem Full time

    About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at Equiliem. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and their customers.Key ResponsibilitiesProvide assistance to customers from diverse backgrounds, ensuring a positive...


  • National City, United States ASPIRE Full time

    Aspire’s Bilingual Customer Service Representatives act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. The best Bilingual Customer Service Representatives are genuinely excited to help...


  • National City, United States ASPIRE Full time

    Aspires Bilingual Customer Service Representatives act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. The best Bilingual Customer Service Representatives are genuinely excited to help customers....


  • Kansas City, Kansas, United States LoanMax Title Loans Full time

    Join LoanMax Title Loans, one of America's most respected title loan companies, as a Bilingual Customer Service Representative. We're seeking a motivated, honest, and dependable individual to provide superior customer service and support our customers in their time of need. **About the Role:** As a Bilingual Customer Service Representative, you will be...


  • Oklahoma City, Oklahoma, United States Teleflora Full time

    Job Title: Bilingual French Customer Service RepresentativeWe are seeking a highly skilled and fluent Bilingual French Customer Service Representative to join our team at Teleflora. As a key member of our customer service team, you will be responsible for providing exceptional service to our florists and customers, ensuring that every interaction is a...


  • Long Island City, United States MAXIMUS Full time

    General information Job Posting TitleBilingual Customer Service Representative - Queens, NY (English/Spanish)DateMonday, September 23, 2024CityLong Island CityStateNYCountryUnited StatesWorking timeFull-time Description & Requirements Maximus is currently looking for a Bilingual Customer Service Representative (English/Spanish) to join our growing team....


  • Oklahoma City, Oklahoma, United States Addison Group Full time

    Bilingual Customer Service Representative Job DescriptionWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Addison Group. As a Bilingual Customer Service Representative, you will be responsible for handling inbound and outbound customer interactions in Spanish and English for our client in North OKC.Key...


  • Oklahoma City, United States Fuse3 Solutions Full time

    Customer Service Representative-Biligual Fuse3 Solutions is working with a client that is looking to hire multiple Bilingual Customer Service Representatives. This position will provide solutions to customers and answer questions over the phone. Must be able to work in a call center type of environment. Duties of the Customer Service Representative Answer...


  • Oklahoma City, Oklahoma, United States Addison Group Full time

    {"h1": "Bilingual Customer Service Representative Job Description", "p": "At Addison Group, we are seeking a highly motivated and customer-focused professional to join our team as a Bilingual Customer Service Representative. This role offers the chance to support customers while gaining valuable experience in product knowledge and operational processes.",...


  • Oklahoma City, Oklahoma, United States Addison Group Full time

    {"title": "Customer Service Representative", "subtitle": "Join our team as a Bilingual Customer Service Representative", "content": "As a Bilingual Customer Service Representative at Addison Group, you will be responsible for handling inbound and outbound customer interactions in Spanish and English. This role requires excellent communication skills,...


  • Oklahoma City, Oklahoma, United States Addison Group Full time

    About the RoleThe Bilingual Customer Service Representative will be responsible for handling inbound and outbound customer interactions in Spanish and English for our client in North OKC. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation.Key ResponsibilitiesHandle inbound and outbound...


  • Lake City, Florida, United States Florida One Insurance Full time

    {"h1": "Customer Service Representative - Insurance", "p": "At Florida One Insurance, we're seeking a skilled Customer Service Representative to join our team. As a bilingual representative, you'll engage with diverse clients, making meaningful connections every day. Your strong communication abilities will enable you to connect with clients effectively,...


  • Long Island City, United States MAXIMUS Full time

    Description & Requirements Maximus is currently looking for a Bilingual Customer Service Representative (English/Spanish) to join our growing team . This position is responsible for providing face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients . This position is onsite and works at the LDSS/HRA office in Queens,...


  • Lake City, United States Florida One Insurance Full time $46,133 - $65,405

    Job DescriptionJob DescriptionJoin Florida One Insurance as a Full-Time Bilingual Customer Service Representative and step into a dynamic environment where your skills will shine! You'll engage with diverse clients, making meaningful connections every day. Thrive in our onsite setting, where collaboration and innovative problem-solving are at the heart...