Hotel Operations Manager

2 weeks ago


Longmont, Colorado, United States Springhill Suites Longmont Full time
Job Summary

The General Manager is a seasoned hospitality professional responsible for overseeing the day-to-day operations of the Springhill Suites Boulder Longmont hotel. This individual will lead a team of management personnel and front-line associates to ensure exceptional guest experiences, optimize financial performance, and maintain high-quality product and service standards.

Key Responsibilities
  • Develop and implement operational strategies to drive revenue growth, improve efficiency, and enhance guest satisfaction.
  • Lead and motivate a team of management personnel to achieve business objectives and maintain a positive work environment.
  • Monitor and control expenses, manage budgets, and ensure compliance with company and brand standards.
  • Collaborate with department heads to maintain high-quality product and service standards, and ensure seamless operations across all departments.
  • Conduct regular inspections and audits to identify areas for improvement and implement corrective actions.
  • Develop and implement training programs to enhance employee skills and knowledge, and promote a culture of excellence.
  • Build and maintain relationships with key stakeholders, including guests, employees, and vendors, to ensure exceptional customer service and loyalty.
Requirements
  • At least 6 years of progressive experience in hotel operations or a related field.
  • Proven track record of success in leading high-performing teams and driving business growth.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong analytical and financial management skills, with experience in budgeting and forecasting.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A comprehensive 401(k) retirement plan and employee assistance program.
  • Opportunities for professional growth and development, including training and certification programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.


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