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Longmont, United States Springhill Suites Longmont Full timeJob Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks....
Night Auditor
2 months ago
The Night Auditor - Financial Operations Specialist is a critical role in our hotel's operations, responsible for ensuring the accuracy and integrity of our financial records. As a Night Auditor, you will be the first point of contact for guests and associates during the overnight shift, and will be responsible for maintaining a high level of customer service and ensuring the smooth operation of the front desk.
Key Responsibilities:- Register guests and make reservations, ensuring accurate and efficient processing of guest information.
- Prepare and balance daily financial reports, including cash handling and credit card transactions.
- Conduct security walks and ensure the safety of guests and associates, maintaining a secure and welcoming environment.
- Perform cashiering responsibilities and maintain the front office computer system, ensuring accurate and up-to-date financial records.
- Initiate and complete the End of Day process, ensuring all financial transactions are accurately recorded and balanced.
- Run reports as required for Food and Beverage audit, analyzing financial data to identify trends and areas for improvement.
- Complete the Night Audit checklist for computer procedures daily, ensuring all tasks are completed accurately and efficiently.
- Balance the day's work, including movie revenue, telephone postings, valet, laundry, server's and desk agent's paperwork, ensuring accurate and timely financial reporting.
- Maintain a high level of customer service and ensure the smooth operation of the front desk, providing exceptional service to guests and associates.
- At least 1 year of progressive experience in a hotel or a related field, with a strong understanding of financial operations and customer service principles.
- High School diploma or equivalent required, with a strong emphasis on math and financial literacy.
- College course work in a related field is helpful, with a focus on finance, accounting, or hospitality management.
- Previous supervisory responsibility is preferred, with experience in leading teams and managing financial operations.
- Ability to work independently and with minimal supervision, with a strong attention to detail and ability to multitask.
- Knowledge of Accounting Principles and financial software, with experience in data analysis and reporting.
- Ability to problem solve and troubleshoot in order to resolve guest issues, with a strong focus on customer satisfaction.
- Ability to work well in stressful, high-pressure situations, with a strong emphasis on maintaining a calm and professional demeanor.
- Effective communication and interpersonal skills, with experience in working with diverse teams and stakeholders.
Aimbridge Hospitality is a global leader in third-party hotel management, with a portfolio of over 1,550 hotels in all 50 states and 22 countries. We are committed to providing exceptional service and driving results for our guests, associates, and owners.
Benefits:- Competitive hourly rate: $13.86-$20.78 per hour, with opportunities for advancement and professional growth.
- Medical, dental, and vision coverage, with a comprehensive benefits package to support your health and well-being.
- Short-term and long-term disability income, with a focus on supporting your financial security and stability.
- Term life and AD&D insurance, with a focus on protecting your loved ones and financial future.
- Paid time off, with a focus on work-life balance and relaxation.
- Employee assistance program, with a focus on supporting your mental health and well-being.
- 401(k) retirement plan, with a focus on supporting your long-term financial goals and security.