Front Desk Manager

7 days ago


Longmont, Colorado, United States Aimbridge Hospitality Full time
Job Summary

The Night Auditor is a critical role in ensuring the smooth operation of our hotel's front desk during the overnight shift. As a Night Auditor, you will be responsible for managing the front desk, handling guest requests, and performing various administrative tasks.

Key Responsibilities
  • Front Desk Operations: Manage the front desk during the overnight shift, ensuring that all guest requests are handled promptly and efficiently.
  • Guest Services: Provide exceptional guest service, responding to guest inquiries and resolving any issues that may arise.
  • Administrative Tasks: Perform various administrative tasks, including balancing transactions, preparing daily reports, and conducting security walks.
  • Communication: Maintain effective communication with other hotel staff, including housekeeping, maintenance, and management.
  • Problem-Solving: Demonstrate strong problem-solving skills, able to think critically and resolve issues in a timely and efficient manner.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: At least 1 year of progressive experience in a hotel or related field required.
  • Skills: Strong communication and problem-solving skills, ability to work independently and as part of a team.
  • Knowledge: Knowledge of accounting principles and basic arithmetic functions.
Benefits
  • Competitive Pay: Competitive hourly rate, with opportunities for advancement.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision coverage.
  • Training and Development: Opportunities for training and development, including on-the-job training and professional certifications.


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