Customer Service Representative

5 days ago


Brighton, Michigan, United States Once Upon a Child - Brighton, MI Full time
Job Description

At Once Upon a Child - Brighton, MI, we offer customers a unique and convenient way to buy and sell gently used kids' items, making saving money on children's essentials a reality every day. We prioritize quality, safety, and value – the same principles that matter most to our customers.

The ideal candidate will be available to work flexible schedules, including days, nights, and weekends. Key responsibilities will include:

  • Providing exceptional customer service and communication skills
  • Processing sales and returns with accuracy
  • Assisting customers with their needs
  • Tagging and organizing merchandise
  • Communicating the buying process to customers
  • Meeting sales goals and targets

The successful candidate must possess:

  • Excellent customer service and communication skills
  • Basic math skills
  • Ability to work independently and as part of a team
  • Ability to handle customer interactions with sensitivity
  • Ability to work at a fast pace with accuracy
  • Flexibility with work schedules, including some holidays and weekends

We offer a competitive hourly rate of $14.00, depending on experience and availability. Additionally, we provide flexible scheduling, a 30% discount on store purchases, and first choice of items that come into the store.



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