Customer Service Representative
5 days ago
At Once Upon a Child - Brighton, MI, we offer customers a unique and convenient way to buy and sell gently used kids' items, making saving money on children's essentials a reality every day. We prioritize quality, safety, and value – the same principles that matter most to our customers.
The ideal candidate will be available to work flexible schedules, including days, nights, and weekends. Key responsibilities will include:
- Providing exceptional customer service and communication skills
- Processing sales and returns with accuracy
- Assisting customers with their needs
- Tagging and organizing merchandise
- Communicating the buying process to customers
- Meeting sales goals and targets
The successful candidate must possess:
- Excellent customer service and communication skills
- Basic math skills
- Ability to work independently and as part of a team
- Ability to handle customer interactions with sensitivity
- Ability to work at a fast pace with accuracy
- Flexibility with work schedules, including some holidays and weekends
We offer a competitive hourly rate of $14.00, depending on experience and availability. Additionally, we provide flexible scheduling, a 30% discount on store purchases, and first choice of items that come into the store.
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