Patient Service Representative Radiology

5 days ago

Brighton, Michigan, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Radiology Patient Service Representative to join our team at Trinity Health. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient flow of patients through our radiology department.

Key Responsibilities
  • Interview patients and gather information to ensure accurate and timely claims submission
  • Interpret information collected to determine and create comprehensive visit-specific billing records
  • Determine need for and obtains authorization for treatment/procedures and assignment of benefits as required
  • Maintain competency by participating in on-site and external training opportunities
  • Utilize skills gained from training sessions to improve and enhance work processes and customer interactions
  • Provide information to patients concerning hospital policies and regulatory requirements utilizing effective interpersonal and guest-relations skills
  • Provide assistance to other Health System or physician offices staff regarding registration, insurance verification and authorization requirements and processes
  • Determine appropriate payment required at point of registration (deposits, co-pays, minimum charges and non-covered services)
  • Collect payment at time of registration or check-out
  • Based on planned services provides estimated costs and patient responsibility for both procedural and complex services
  • Documents communication with patients related to estimates within the patient accounting record
  • Verifies procedural and diagnosis codes submitted by service departments and physicians to assure accuracy for claims submission and adjudication of reimbursement
  • Verifies insurance eligibility with payors
  • Determines benefits and ensures authorization requirement are met
  • Interacts with ordering practitioner and patient to coordinate service and insurance requirements
  • Contacts patients to discuss eligibility and benefits and requirements specific to clinical services
  • Creates appropriate registration record
  • Communicates with patients their financial responsibility, benefit and authorization status prior to clinical services
  • Facilitate cash collection as appropriate prior to and at the time of service, including copays, deductibles, and private pay responsibility
  • Obtains insurance authorization, patient liability acknowledgement, acknowledgement of non-covered services and advance beneficiary notices and consent forms
  • Explains the purpose of these forms to patients and responds to questions related to their intent
  • Completes as required; obtains signatures and approvals; verifies that information is complete and accurate
  • Is proficient at the use of automated tools and makes appropriate decisions related to the relationship of the action required and the tool used
Requirements
  • Requires high school diploma or equivalent
  • CHAA certification from National Associate Healthcare Access Management preferred
  • One or two years related experience
Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

  • Radiologic Technologist

    2 weeks ago

    Brighton, Michigan, United States Aequor Technologies Full time

    Position OverviewWe are seeking a skilled Radiologic Technologist to join our dedicated team at Aequor Technologies. This role is essential in providing high-quality imaging services to our patients.Key DetailsLocation: Bighton, MICompensation: Up to $2121.40 per weekContract Duration: 13 weeksWork Type: On-Site OnlyShift: Night ShiftsDaily Hours: 12...

  • Radiation Technologist

    4 days ago

    Brighton, Michigan, United States Fusion Medical Staffing-Radiology Full time

    Job Summary:Fusion Medical Staffing-Radiology is seeking a skilled Radiation Technologist to join our team in a Computed Tomography role. As a key member of our radiology team, you will be responsible for providing high-quality patient care and operating advanced imaging equipment.Key Responsibilities:Communicate effectively with physicians and other...

  • Travel CT Technologist

    3 days ago

    Brighton, Michigan, United States Fusion Medical Staffing-Radiology Full time

    Fusion Medical Staffing-Radiology is seeking a skilled Computed Tomography Technologist for a travel assignment in a dynamic healthcare environment.Job Summary:We are looking for a highly motivated and experienced Computed Tomography Technologist to join our team for a 13-week travel assignment.Responsibilities:Administer medications as ordered with...

  • Travel Radiologic Technologist

    5 days ago

    Brighton, Michigan, United States Springboard Healthcare Full time

    Job SummarySpringboard Healthcare is seeking a skilled Travel Radiologic Technologist to join our team. As a diagnostic imaging specialist, you will be responsible for operating medical imaging equipment to produce high-quality images for diagnostic purposes.Job ResponsibilitiesOperate CT scanners and other medical imaging equipment to produce high-quality...

  • CT Technologist

    5 days ago

    Brighton, Michigan, United States Ag Globe Services Full time

    Job SummaryWe are seeking a highly skilled CT Technologist to join our team at Ag Globe Services. As a CT Technologist, you will be responsible for operating computed tomography scanners to produce high-quality images of the body's internal structures.Key ResponsibilitiesOperate computed tomography scanners to produce high-quality images of the body's...

  • Patient Services Coordinator

    1 week ago

    Brighton, Michigan, United States Michigan Institute of Urology Full time

    Job OverviewMichigan Institute of UrologyLocation: Brighton, MIEmployment Type: Full-time (Monday to Friday, No Nights, No Weekends)Sign-on Bonus: $500Position Summary:Under direct supervision, the individual will be responsible for welcoming patients and assessing the purpose of their visit. This role encompasses duties related to the check-in process,...

  • Patient Services Coordinator

    2 weeks ago

    Brighton, Michigan, United States Michigan Institute of Urology Full time

    Job OverviewMichigan Institute of UrologyLocation: Brighton, MIEmployment Type: Full-time (Monday to Friday, No Nights, No Weekends)Sign-on Bonus: $500Position Summary:Under direct supervision, the individual will be responsible for welcoming patients and assessing the purpose of their visit. This role encompasses duties related to the check-in process,...

  • Patient Services Coordinator

    1 week ago

    Brighton, Michigan, United States Michigan Institute of Urology Full time

    Job OverviewMichigan Institute of UrologyPosition Type: Full-time, Monday to Friday, No Nights, No WeekendsSign-On Bonus: $500Position Summary:Under direct supervision, the role is accountable for welcoming patients and assessing the purpose of their visit. This position encompasses tasks related to the check-in procedure, which includes confirming...

  • Customer Service Representative

    5 days ago

    Brighton, Michigan, United States Aquatic Source Full time

    Job SummaryAquatic Source is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...

  • Customer Service Representative

    17 hours ago

    Brighton, Michigan, United States Cullen Hayes - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...

  • Customer Service Representative

    2 weeks ago

    Brighton, Michigan, United States Binson's Home Health Care Centers Full time

    **About Us**Binson's Home Health Care Centers is a dynamic, growing, family-owned company dedicated to providing exceptional healthcare services to our communities. Our mission is to deliver Better Products, Better Services, Better Lives through our team's hard work and dedication.**What We're Looking For**A high school diploma or equivalentFamiliarity with...

  • Customer Service Representative

    1 week ago

    Brighton, Michigan, United States Binson's Home Health Care Centers Full time

    **About Us**Binson's Home Health Care Centers is a dynamic, growing, family-owned company dedicated to providing exceptional healthcare services to our communities. Our mission is to deliver Better Products, Better Services, Better Lives through our team's dedication and expertise.**What We're Looking For**A high school diploma or equivalentFamiliarity with...

  • Radiology Technologist

    2 weeks ago

    Brighton, Michigan, United States Ag Globe Services Full time

    Contract Duration: 13 weeksShift: Rotating 7pm-7am and 9pm-7amLocal Candidates: AcceptedAbout Ag Globe Services: We are a leading provider of clinical and non-clinical healthcare staffing solutions across the United States. Our commitment to clear communication with both our consultants and clients is the foundation of our success. We invite qualified...

  • Radiology Technologist

    2 weeks ago

    Brighton, Michigan, United States Ag Globe Services Full time

    Contract Duration: 13 weeks Shift: Rotating 7pm-7am and 9pm-7am Local Candidates: Accepted About Ag Globe Services: We are a leading provider of clinical and non-clinical healthcare staffing across the United States. Our commitment to transparency in communication with both our consultants and clients is fundamental to our success. We are dedicated to...

  • Radiologic Technologist Position

    2 weeks ago

    Brighton, Michigan, United States Ag Globe Services Full time

    Contract Duration: 13 weeks Shift: Rotating shifts from 7pm to 7am and 9pm to 7am Local Candidates: We welcome applications from local professionals. About Ag Globe Services: We are a leading provider of both clinical and non-clinical healthcare staffing solutions across the United States. Our commitment to clear communication with both our consultants and...

  • Radiologic Technologist Position

    2 weeks ago

    Brighton, Michigan, United States Ag Globe Services Full time

    Contract Duration: 13 weeks Shift: Rotating shifts from 7pm to 7am and 9pm to 7am Local Candidates: Applications are welcome from local candidates. About Ag Globe Services: We are a leading provider of both clinical and non-clinical healthcare staffing solutions across the United States. Our commitment to transparency in communication with our consultants...

  • Customer Service Representative

    5 days ago

    Brighton, Michigan, United States Once Upon a Child - Brighton, MI Full time

    Job DescriptionAt Once Upon a Child - Brighton, MI, we offer customers a unique and convenient way to buy and sell gently used kids' items, making saving money on children's essentials a reality every day. We prioritize quality, safety, and value – the same principles that matter most to our customers.The ideal candidate will be available to work flexible...

  • Park Food Service Representative

    7 days ago

    Brighton, Michigan, United States Huron-Clinton Metroparks Full time

    Job SummaryWe are seeking a Golf Course Food Service Attendant to join our team at Huron-Clinton Metroparks. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to park visitors, preparing and serving food and beverages, and maintaining a clean and safe food service area.Key ResponsibilitiesCustomer...

  • Account Representative

    5 days ago

    Brighton, Michigan, United States David Lantzy - State Farm Agent Full time

    Job OverviewAs a key member of our team at David Lantzy - State Farm Agent, we are seeking a highly motivated and results-driven individual to fill the role of Account Representative. This is an exciting opportunity for a professional who is passionate about delivering exceptional customer experiences and driving business growth through value-based...

  • Customer Service Representative

    7 days ago

    Brighton, Michigan, United States Huron-Clinton Metroparks Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Golf Shop Attendant to join our team at Huron-Clinton Metroparks. As a Golf Shop Attendant, you will be responsible for providing exceptional customer service, operating the golf shop, and maintaining a clean and organized environment.Key ResponsibilitiesCustomer Service: Provide patrons with...