Customer Experience Manager

6 days ago


Brighton, Michigan, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Key Holder at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading a team of sales associates.

Key Responsibilities
  • Customer Experience
    • Provide personalized service to customers, ensuring their needs are met and exceeded.
    • Use advanced product knowledge to make recommendations and drive sales.
    • Engage with customers on the sales floor, cutting counter, and cash register to build strong relationships.
  • Sales and Merchandising
    • Process customer transactions efficiently and accurately.
    • Stock shelves and maintain a high level of productivity and attention to detail.
    • Participate in visual merchandising and store displays to drive sales and customer engagement.
  • Team Leadership
    • Assist the Store Management team in leading and developing sales associates.
    • Coach and mentor team members to improve sales and customer service skills.
    • Participate in operational duties, including opening and closing the store, ensuring compliance, and driving business results.
Requirements
  • Education
    • High School Diploma or equivalent required.
  • Experience
    • 1+ years of supervisory experience in a customer-centric environment.
  • Availability
    • Part-time status requires open availability, including days, evenings, weekends, and holidays.
Benefits
  • Medical, Dental, and Vision benefit plans.
  • Company-paid basic, Optional, and Dependent life insurance.
  • Long-term disability and Company-paid Short-term disability.
  • Paid Time Off and Sick Time.
  • Tuition Reimbursement.
  • Team Member Discount.


  • Brighton, Michigan, United States JOANN Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Key Holder at JOANN Stores. As a Key Holder, you will play a critical role in delivering exceptional customer experiences, driving sales, and leading a team of sales associates.Key ResponsibilitiesCustomer ExperienceProvide exceptional customer service,...

  • Assistant Manager

    2 days ago


    Brighton, Michigan, United States Athleta Full time

    Job Summary:Athleta is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager at Athleta, you will play a key role in driving store sales and delivering results through a customer-centric mindset.Key Responsibilities:Support the development and implementation of sales strategies to drive store performance and...


  • Brighton, Michigan, United States Vail Resorts Retail Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Vail Resorts Retail. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting products, and maintaining a positive and engaging store environment.Key ResponsibilitiesEstablish and maintain rapport with customers...


  • Brighton, Michigan, United States Huron-Clinton Metroparks Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Golf Shop Attendant to join our team at Huron-Clinton Metroparks. As a Golf Shop Attendant, you will be responsible for providing exceptional customer service, operating the golf shop, and maintaining a clean and organized environment.Key ResponsibilitiesCustomer Service: Provide patrons with...


  • Brighton, Michigan, United States Hand & Stone - IL, MI, OH, WI Full time

    Job OverviewBenefits:401(k) PlanDental CoverageEmployee DiscountsHealth CoverageVision CoveragePosition Summary:Hand & Stone Massage and Facial Spa is a prominent franchise known for its exceptional massage, facial, and hair removal services. With a vast network of locations throughout the US and Canada, Hand & Stone stands out as a leader in the...


  • Brighton, Michigan, United States Aquatic Source Full time

    Job SummaryAquatic Source is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Brighton, Michigan, United States Once Upon a Child - Brighton, MI Full time

    Job DescriptionAt Once Upon a Child - Brighton, MI, we offer customers a unique and convenient way to buy and sell gently used kids' items, making saving money on children's essentials a reality every day. We prioritize quality, safety, and value – the same principles that matter most to our customers.The ideal candidate will be available to work flexible...


  • Brighton, Michigan, United States Great Lakes Ace Hardware Full time

    Job SummaryThis is a part-time sales associate position located at a retail store. The primary responsibilities of this role are to provide exceptional customer service, generate sales, merchandise products, and support the store management team.Key ResponsibilitiesProvide outstanding customer service by greeting customers, answering questions, and assisting...


  • Brighton, Michigan, United States Fifth Third Full time

    Transforming Banking ExperiencesWe're seeking a skilled professional to connect with our valued customers and provide personalized financial solutions. As a Relationship Manager at Fifth Third Bank, you'll play a crucial role in building strong relationships and driving business growth.Key Responsibilities:Develop and execute sales strategies to acquire and...

  • Production Manager

    3 days ago


    Brighton, Michigan, United States KEM KREST Full time

    Job SummaryKem Krest is seeking a highly motivated and experienced Production Supervisor to join our team. As a key member of our operations team, you will be responsible for coordinating the daily workflow and activities for production, blending, and material handling associates.Key ResponsibilitiesCoordinate daily production schedule to meet customer...


  • Brighton, Michigan, United States Five Guys Full time

    About the RoleWe are seeking a highly motivated and experienced Shift Manager to join our team at Five Guys. As a Shift Manager, you will be responsible for leading a team of crew members and shift leaders to deliver exceptional customer service and ensure the smooth operation of our restaurant.Key ResponsibilitiesLead a team of crew members and shift...


  • Brighton, Michigan, United States HHB Restaurant Recruiting Full time

    Job OverviewAre you a dedicated and service-oriented professional with a genuine enthusiasm for the food service industry?Are you ready to advance your career in restaurant management rather than just holding a position?We are seeking exceptional leaders to consider this management opportunity with HHB Restaurant Recruiting.As a Food Service Operations...


  • Brighton, Michigan, United States Fifth Third Full time

    Unlock Your Potential in BankingWe're seeking a talented individual to join our team as a Preferred Relationship Manager at Fifth Third Bank. As a key member of our sales team, you will be responsible for building and maintaining relationships with our high-value customers, providing them with exceptional service and tailored financial solutions.Key...


  • Brighton, Michigan, United States David Lantzy - State Farm Agent Full time

    Position OverviewDavid Lantzy - State Farm Agent is in search of a dynamic and career-focused individual to enhance their team. As a member of this agency, you will cultivate and strengthen customer connections within the community to advocate for State Farm offerings, including auto, home, and life insurance.Key ResponsibilitiesDevelop and maintain customer...


  • Brighton, Michigan, United States Crumbl Cookies Full time

    Morning Shift Availability RequiredJoin the NEW Crumbl Cookies TeamAs a key member of our bakery, you will be involved in the delightful process of cookie creation. The role entails working during the morning hours, typically from 5am to 12pm, with flexibility to accommodate various schedules. Experience the joy of baking in a bustling environment where the...


  • Brighton, Michigan, United States Purem Novi Inc Full time

    Job OverviewPosition Objective: To lead and coordinate the operations within our manufacturing facility, ensuring effective management of departments such as Tooling, Engineering, Welding, and Maintenance. The successful candidate will possess a robust background in manufacturing operations management, emphasizing process enhancement, team leadership, and...


  • Brighton, Michigan, United States Purem Novi Inc Full time

    Job DescriptionJob Summary:Purem Novi Inc is seeking a highly skilled and experienced Technical Operations Manager to oversee and coordinate operations in our manufacturing facility. This role will be responsible for leading and managing departments including Tooling, Engineering, Welding, and Maintenance.Key Responsibilities:Provide Strategic Direction:...


  • Brighton, Michigan, United States Once Upon a Child - Brighton, MI Full time

    Position OverviewOnce Upon a Child in Brighton is seeking a dedicated Inventory Specialist to enhance our store operations. The selected candidate will undertake the following responsibilities:Labeling: Accurately tagging all clothing, footwear, toys, and equipment.Apparel Organization: Ensuring all garments are displayed according to established hanger...


  • Brighton, Michigan, United States Great Lakes Ace Hardware Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Great Lakes Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, generating sales, and maintaining a high level of product knowledge.Key ResponsibilitiesProvide outstanding customer service, responding to...


  • Brighton, Michigan, United States Olga's Kitchen Full time

    About Olga's KitchenOlga's Kitchen is a leading restaurant chain in Michigan, part of the TEAM Schostak Family Restaurants group. We are committed to serving the freshest and most delicious food and beverages, providing exceptional guest service, and maintaining impeccably clean and safe restaurants.Job SummaryWe are seeking a highly motivated and...