Hotel Front Desk Manager

4 days ago


Columbus, Ohio, United States Olshan Properties Full time
About the Job

We are seeking a highly skilled and experienced Guest Services Supervisor to join our team at Olshan Properties. As a key member of our Front Desk team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.

Key Responsibilities:

  • Lead a team of Front Desk Agents and provide guidance and support as needed
  • Ensure that all guests receive exceptional customer service and have a positive experience at our hotel
  • Monitor and maintain high standards of cleanliness and organization in the Front Desk area
  • Handle guest complaints and concerns in a professional and courteous manner
  • Assist with front desk duties during peak periods

Requirements:

  • 6 months customer service experience required
  • Cash handling and hotel Front Desk experience preferred
  • Marriott experience preferred
  • Lightspeed experience preferred

Estimated Salary: $50,000 per year

This is a full-time position with a competitive salary and benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply.



  • Columbus, Ohio, United States Shaner Hotel Group Full time

    Job SummaryShaner Hotel Group is seeking a highly motivated Night Auditor to join our team at the Upper Arlington TownePlace Suites. As a critical member of our front desk staff, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional customer service to our guests.ResponsibilitiesBalance Revenue...


  • Columbus, Ohio, United States Sonesta International Hotels Full time

    About UsSonesta International Hotels is a leading hospitality company dedicated to providing exceptional experiences for our guests and employees alike. Our team of professionals is committed to delivering outstanding service and creating memorable moments for our customers.We are seeking a highly motivated and customer-focused individual to join our front...


  • Columbus, Ohio, United States Shaner Hotel Group Full time

    About the Position\We are seeking a highly skilled Front Desk Agent to join our team at Shaner Hotels' Columbus Moxy Short North. As a key member of our front office staff, you will be responsible for delivering exceptional guest service and ensuring seamless check-in/check-out experiences.\Key Responsibilities\Process all guest arrivals and departures in...


  • Columbus, Ohio, United States Olshan Properties Full time

    Job Description: Front Desk Manager SupervisorWe are looking for an experienced Front Desk Manager Supervisor to join our team at Olshan Properties. As a key member of our front office operations, you will be responsible for managing the front desk team, providing exceptional guest service, and driving results-oriented performance.Key Responsibilities:Foster...

  • Front Desk Director

    3 days ago


    Columbus, Ohio, United States Olshan Properties Full time

    Front Desk Director Job SummaryWe are seeking a Front Desk Director to join our team at Olshan Properties. The successful candidate will be responsible for leading the front desk team, providing exceptional guest service, and driving revenue growth.Key Responsibilities:Lead the front desk team, providing guidance, coaching, and development opportunities to...


  • Columbus, Ohio, United States Akshar Hotels Inc Full time

    Job OverviewAkshar Hotels Inc is seeking a highly motivated Front Desk Agent to provide exceptional customer service and manage guest accommodations. Located in Columbus, OH, this role offers a competitive salary of $42,000 per year.ResponsibilitiesThe successful candidate will be responsible for registering guests, managing reservations, and providing...


  • Columbus, Ohio, United States Concord Hospitality Full time

    The Front Office Manager is a critical role in the hotel industry, responsible for ensuring guest satisfaction and maintaining high standards of product quality. We are seeking an experienced professional to lead our front desk operations and provide exceptional service to our guests.Key Responsibilities:Manage front desk staff and ensure they are trained in...

  • Front Desk Director

    7 days ago


    Columbus, Ohio, United States Olshan Properties Full time

    Job Title: Front Desk DirectorAre you a seasoned hospitality professional looking for a challenging role that will utilize your leadership skills? Do you have a passion for delivering exceptional customer service and ensuring seamless hotel operations? We are seeking a talented Front Desk Director to join our team at Olshan Properties.As a key member of our...


  • Columbus, Ohio, United States Fairfield Inn & Suites Hilliard West Columbus Full time

    Job Title: Front Desk AssociateWe are seeking a detail-oriented and customer-focused Front Desk Associate to join our team at Fairfield Inn & Suites Hilliard West Columbus.Job DescriptionThe Front Desk Associate is responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining accurate records. Key...


  • Columbus, Ohio, United States Fairfield Inn & Suites Hilliard West Columbus Full time

    Job Summary: We are seeking a highly skilled and experienced Front Desk Night Audit professional to join our team at Fairfield Inn & Suites Hilliard West Columbus. This is a unique opportunity to work in a fast-paced environment where no two days are the same. Estimated Salary: $50,000 - $65,000 per year based on experience and qualifications. Key...


  • Columbus, Ohio, United States Embassy Suites Columbus, OH Full time

    Hotel Front Desk Job DescriptionThe Relief Night Auditor plays a vital role in ensuring smooth hotel operations during the overnight shift. This position involves balancing daily revenue and expense transactions, processing guest arrivals and departures, and generating reports for management. Excellent communication and problem-solving skills are essential...


  • Columbus, Ohio, United States Aloft OSU Full time

    Aloft OSU Career OpportunityAt Aloft OSU, we are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As the first point of contact for our guests, you will play a critical role in ensuring their stay is memorable and enjoyable.**Job Summary:**The Front Desk Representative will be responsible for...


  • Columbus, Ohio, United States Shaner Hotel Group Full time

    About the OpportunityWe are proud to offer a competitive compensation package, including an estimated annual salary of $40,000 - $50,000, based on experience and qualifications.Job Responsibilities:Provide exceptional guest services, ensuring a positive experience for all visitors.Process front desk operations efficiently, including check-ins, check-outs,...


  • Columbus, Ohio, United States Drury Hotels Full time

    Are you passionate about delivering outstanding customer experiences? Drury Hotels is now hiring a Front Desk Operations Specialist to lead our front desk team in providing exceptional service to all guests and potential guests. With an estimated salary range of $42,000 - $52,000 per year, this role offers excellent opportunities for career growth and...

  • Hotel Revenue Analyst

    2 weeks ago


    Columbus, Ohio, United States Shaner Hotel Group Full time

    Key ResponsibilitiesThis role involves working as part of a dynamic front desk team to deliver exceptional guest experiences. Key responsibilities include:Maintaining accurate financial records and ensuring compliance with hotel policies.Providing timely responses to guest inquiries and resolving issues efficiently.Coordinating tasks with other team members...


  • Columbus, Ohio, United States Innvite Hospitality Full time

    Job Overview:As a Guest Relations Team Leader at Innvite Hospitality, you will play a critical role in shaping the guest experience and driving hotel success.Key ResponsibilitiesSpearhead Front Desk training programs to enhance staff knowledge and performance.Collaborate with the General Manager to ensure seamless hotel operations, focusing on guest...


  • Columbus, Ohio, United States Sonesta International Hotels Full time

    Job Title: Front Desk ProfessionalLocation: Sonesta International HotelsWe are seeking a highly skilled and customer-focused Front Desk Professional to join our team. As a key member of our front office staff, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.About the Role:Deliver on...


  • Columbus, Ohio, United States Lexington Hotel Group Corporate Full time

    Job SummaryWe are looking for a friendly and organized individual to fill the role of Front Desk Team Member at the Lexington Hotel Group Corporate.In this position, you will be responsible for greeting guests, managing front desk operations, and providing exceptional service.Compensation DetailsThe estimated hourly rate for this role is $16.00 - $17.00,...

  • Front Desk Lead

    4 days ago


    Columbus, Ohio, United States Olshan Properties Full time

    Job DescriptionThe Front Office Supervisor role at Olshan Properties involves overseeing the daily operations of the Front Desk, ensuring seamless guest experiences, and promoting a positive work environment.Key Performance Indicators (KPIs):• Guest satisfaction ratings: 90% or higher• Employee satisfaction ratings: 85% or higher• Operational...

  • Front Desk Associate

    2 weeks ago


    Columbus, Ohio, United States Twin Tier Hospitality Full time

    Job OverviewThe Front Desk Associate position at Twin Tier Hospitality is a critical role in delivering exceptional customer service and ensuring a seamless guest experience. As a key member of our team, you will be responsible for managing front desk operations, handling guest inquiries, and resolving issues in a professional and courteous manner.Key...