Front Desk Associate
1 day ago
About the Position
\We are seeking a highly skilled Front Desk Agent to join our team at Shaner Hotels' Columbus Moxy Short North. As a key member of our front office staff, you will be responsible for delivering exceptional guest service and ensuring seamless check-in/check-out experiences.
\Key Responsibilities
\- Process all guest arrivals and departures in accordance with established hotel procedures.\
- Handle guest complaints and resolve issues efficiently.\
- Manage cash handling and credit transactions accurately.\
- Maintain high levels of product knowledge to provide recommendations to guests.\
Requirements
\- High school graduate or equivalent required.\
- Minimum one year customer service experience; previous hotel experience preferred.\
- Bilingual English/Spanish a plus.\
About Us
\Shaner Hotels is a leading hospitality owner-operator and management company with a portfolio of over 65 properties across the US and abroad. We offer a dynamic work environment and opportunities for professional growth.
\Estimated Salary: $35,000 - $45,000 per year
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