Front Desk Professional

1 week ago


Columbus, Ohio, United States Sonesta International Hotels Full time
Job Title: Front Desk Professional

Location: Sonesta International Hotels

We are seeking a highly skilled and customer-focused Front Desk Professional to join our team. As a key member of our front office staff, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

About the Role:

  • Deliver on the promise of Sonesta Service by consistently exceeding guest expectations.
  • Register guests, issue room keys, and provide information on hotel services and room location.
  • Process all cash and credit card transactions accurately and efficiently.
  • Maintain the security of cash, credit card transactions, and guest information.
  • Book guest reservations and manage room inventory effectively.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.

Requirements:

  • High School diploma or equivalent required.
  • One year of previous hotel experience or retail customer service preferred.
  • Previous background from the extended stay industry preferred.
  • Ability to speak, read, and write fluent English; other languages beneficial.
  • Professional verbal and written communication skills.
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.

Compensation:

$45,000 - $55,000 per annum (dependent on experience), plus benefits package including medical, dental, and vision insurance, 401(k) retirement plan, paid vacation and sick days, and more.



  • Columbus, Ohio, United States Embassy Suites Columbus, OH Full time

    Job OverviewWe are seeking a Front Desk Hospitality Professional to join our team at Embassy Suites Columbus, OH. This role involves providing exceptional customer service and ensuring a seamless guest experience.

  • Front Desk Director

    4 days ago


    Columbus, Ohio, United States Olshan Properties Full time

    Job Title: Front Desk DirectorAre you a seasoned hospitality professional looking for a challenging role that will utilize your leadership skills? Do you have a passion for delivering exceptional customer service and ensuring seamless hotel operations? We are seeking a talented Front Desk Director to join our team at Olshan Properties.As a key member of our...

  • Front Desk Lead

    1 day ago


    Columbus, Ohio, United States Olshan Properties Full time

    Job DescriptionThe Front Office Supervisor role at Olshan Properties involves overseeing the daily operations of the Front Desk, ensuring seamless guest experiences, and promoting a positive work environment.Key Performance Indicators (KPIs):• Guest satisfaction ratings: 90% or higher• Employee satisfaction ratings: 85% or higher• Operational...


  • Columbus, Ohio, United States Twin Tier Hospitality Full time

    Job OverviewThe Front Desk Associate position at Twin Tier Hospitality is a critical role in delivering exceptional customer service and ensuring a seamless guest experience. As a key member of our team, you will be responsible for managing front desk operations, handling guest inquiries, and resolving issues in a professional and courteous manner.Key...


  • Columbus, Ohio, United States Olshan Properties Full time

    About the JobWe are seeking a highly skilled and experienced Guest Services Supervisor to join our team at Olshan Properties. As a key member of our Front Desk team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key Responsibilities:Lead a team of Front Desk Agents and provide guidance and...


  • Columbus, Ohio, United States Olshan Properties Full time

    Job Description: Front Desk Manager SupervisorWe are looking for an experienced Front Desk Manager Supervisor to join our team at Olshan Properties. As a key member of our front office operations, you will be responsible for managing the front desk team, providing exceptional guest service, and driving results-oriented performance.Key Responsibilities:Foster...


  • Columbus, Ohio, United States Aloft OSU Full time

    Aloft OSU Career OpportunityAt Aloft OSU, we are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As the first point of contact for our guests, you will play a critical role in ensuring their stay is memorable and enjoyable.**Job Summary:**The Front Desk Representative will be responsible for...


  • Columbus, Ohio, United States Fairfield Inn & Suites Hilliard West Columbus Full time

    Job Title: Front Desk AssociateWe are seeking a detail-oriented and customer-focused Front Desk Associate to join our team at Fairfield Inn & Suites Hilliard West Columbus.Job DescriptionThe Front Desk Associate is responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining accurate records. Key...

  • Front Desk Liaison

    3 days ago


    Columbus, Ohio, United States Busy Angel Advisory Limited Full time

    About the Opportunity">We are seeking a highly organised and customer-focused Front Desk Host to join our team at Busy Angel Advisory Limited in Columbus, OH. With a salary range of $55,000 - $70,000 per year, this role offers exciting opportunities for growth and development.">Key Responsibilities">The successful candidate will be responsible for:">Greeting...


  • Columbus, Ohio, United States Percepta House Full time

    Job Title: Front Desk CoordinatorEstimated Salary: $45,000 - $60,000 per yearWe are seeking a highly organized and customer-focused individual to fill the role of Front Desk Coordinator at Percepta House. As the first point of contact for our clients, visitors, and employees, you will play a key role in delivering exceptional customer service and maintaining...


  • Columbus, Ohio, United States Embassy Suites Columbus, OH Full time

    Job OverviewWe are seeking a highly skilled and detail-oriented Front Desk Operations Manager to join our team at Embassy Suites Columbus, OH. In this role, you will be responsible for ensuring the smooth operation of the front desk during overnight hours.


  • Columbus, Ohio, United States Drury Hotels Full time

    Are you passionate about delivering outstanding customer experiences? Drury Hotels is now hiring a Front Desk Operations Specialist to lead our front desk team in providing exceptional service to all guests and potential guests. With an estimated salary range of $42,000 - $52,000 per year, this role offers excellent opportunities for career growth and...


  • Columbus, Ohio, United States Mse Behavioral And Mental Health Se Full time

    Required Skills and QualificationsHigh school diploma or equivalent required; associate's or bachelor's degree preferredMinimum 1 year of experience in a medical office setting; prior experience in a front desk role a plusExcellent communication and interpersonal skillsAble to maintain confidentiality and handle sensitive informationIn exchange for your hard...


  • Columbus, Ohio, United States Rumble Boxing Midcity Yards Full time

    **Job Overview:** Front Desk Customer Service Specialist at Rumble Boxing Midcity YardsWe are seeking a highly skilled Front Desk Customer Service Specialist to provide exceptional service to our members, drive sales, and create a welcoming environment. As a key member of our team, you will be responsible for managing the front desk, handling customer...


  • Columbus, Ohio, United States Shaner Hotel Group Full time

    Job SummaryShaner Hotel Group is seeking a highly motivated Night Auditor to join our team at the Upper Arlington TownePlace Suites. As a critical member of our front desk staff, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional customer service to our guests.ResponsibilitiesBalance Revenue...


  • Columbus, Ohio, United States Fairfield Inn & Suites Hilliard West Columbus Full time

    Job Summary: We are seeking a highly skilled and experienced Front Desk Night Audit professional to join our team at Fairfield Inn & Suites Hilliard West Columbus. This is a unique opportunity to work in a fast-paced environment where no two days are the same. Estimated Salary: $50,000 - $65,000 per year based on experience and qualifications. Key...

  • Front Desk Ambassador

    4 weeks ago


    Columbus, Ohio, United States BrickTop's Full time

    We are seeking a skilled Front Desk Ambassador to manage our front door at BRICKTOP'S Cool Springs. As a professional with hospitality experience, you will create a welcoming atmosphere for our guests, ensuring exceptional service and a positive experience. Key responsibilities include:- Managing advance reservations- Bussing and resetting tables-...


  • Columbus, Ohio, United States The Alpha Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at The Alpha Group. This is a full-time temporary to permanent position in Franklin, MA.As a Front Desk Coordinator, you will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining a clean and...


  • Columbus, Ohio, United States Shaner Hotel Group Full time

    About the Position\We are seeking a highly skilled Front Desk Agent to join our team at Shaner Hotels' Columbus Moxy Short North. As a key member of our front office staff, you will be responsible for delivering exceptional guest service and ensuring seamless check-in/check-out experiences.\Key Responsibilities\Process all guest arrivals and departures in...


  • Columbus, Ohio, United States National Church Residences Full time

    Job Title: Residential Front Desk AssociateNational Church Residences offers a supportive housing environment for low-income and homeless individuals. Our team is seeking a skilled Residential Front Desk Associate to ensure the comfort and safety of our residents by upholding our established standards and protocols.Key Responsibilities:Supervise lobby...