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Executive Hotel Manager

2 months ago

Columbia, South Carolina, United States Schulte Hospitality Group Full time

Exciting Opportunity at Schulte Hospitality Group

We are currently seeking a seasoned Executive Hotel Manager to oversee the operations at our esteemed properties and lead our team of passionate hospitality professionals.

Key Responsibilities:

  • Managing financial resources and budget allocation effectively to drive business growth and profitability
  • Monitoring and maintaining accurate financial records to ensure compliance and transparency
  • Setting and achieving sales targets to increase revenue and market share
  • Leading recruitment, training, and performance evaluation of staff to foster a culture of excellence and customer satisfaction
  • Planning and organizing work schedules for optimal productivity and efficiency
  • Providing exceptional customer service to exceed guest expectations and drive loyalty
  • Resolving customer concerns and feedback promptly to maintain a positive reputation
  • Ensuring smooth execution of events and conferences to deliver memorable experiences
  • Supervising property maintenance, renovations, and supplies management to maintain high standards of quality and safety
  • Overseeing relationships with contractors and suppliers to ensure seamless operations and cost-effectiveness
  • Maintaining and enhancing security measures to protect guests, staff, and assets
  • Conducting inspections to uphold quality standards and regulations, and implementing corrective actions as needed
  • Acting as a brand ambassador to promote our hotel's unique ambiance and services
  • Collaborating with colleagues to deliver outstanding service and exceed guest expectations

Qualifications:

  • Prior experience in a similar Executive Hotel Manager role or as an Assistant General Manager in a comparable hotel setting
  • Preferably holds a Bachelor's Degree in Hospitality Management or Business

Skills and Abilities:

  • Strong verbal and written communication skills to effectively interact with guests, staff, and stakeholders
  • Proven leadership capabilities to motivate and inspire team members
  • Detail-oriented with a focus on financial management to drive business results
  • Proficiency in Microsoft Office suite to efficiently manage operations and reports

Benefits and Perks:

  • Competitive compensation and benefits package, including health and life insurance options
  • 401k plan with company contributions to support long-term financial goals
  • Paid time off and holiday pay for eligible employees to maintain work-life balance
  • Exclusive perks like pet insurance and employee assistance program to support overall well-being
  • Discounts on hotel stays and savings marketplace offers to enhance employee benefits