Strategic Hotel Operations Leader
4 days ago
Job Title: General Manager
Job Summary:
We are seeking an experienced General Manager to lead our 180-room Delta by Marriott hotel in Columbia, SC. As a strategic business leader, you will be responsible for all aspects of hotel operations, including guest and employee satisfaction, human resources, financial performance, and sales and revenue generation.
Key Responsibilities:
- Implement the brand service strategy and brand initiatives to meet or exceed guest expectations and increase profit and market share.
- Hold the property leadership team accountable for strategy execution.
- Guide the professional development of the property leadership team and all team members.
- Leverage sales engines to drive revenue growth.
- Build owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
- Engage with the local community to build strong relationships with local officials, businesses, and customers.
Requirements:
- 3+ years of full-service hotel leadership experience.
- Working knowledge of a Marriott full-service brand.
- Strong financial knowledge, including P&L review, budget creation, and cost controls.
- Proficiency in M3, ADP, Marriott PMS systems, and Delphi.
- Well-organized, detail-oriented, and able to work independently.
- Display initiative, perseverance, and analytical skills.
- Deliver exceptional guest service and employee satisfaction.
- Team player, professional, and lead with integrity.
- Excellent English language skills, with strong grammar and communication skills.
What We Offer:
- Quarterly bonus.
- Health, vision, and dental insurance.
- 401(k) plan.
- Vacation time.
- Cell phone allowance.
- Paid holidays.
- Discount programs for shopping, travel, tickets, and more.
- Access to our Talent team to help you reach your career growth goals.
EOE/DFW
Local candidate preferred. Relocation is being offered.
All candidates will be required to complete a pre-employment drug screening and background check.
Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform.
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