Automotive Service Consultant
5 days ago
We are a family-owned and operated dealership that values integrity, customer service, and personalization. Our team works in a diverse and fun environment that cultivates a work-life balance, providing an exceptional customer experience.
Job SummaryWe are seeking a skilled Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for assisting customers in selecting suggested services, generating estimates, and scheduling appointments.
Responsibilities- Provide exceptional customer service and build rapport with customers
- Utilize a walk-around process to increase customer awareness of vehicle condition
- Generate service order estimates and quotes for customers
- Schedule appointments and maintain an organized schedule
- Conduct post-repair follow-up and resolve customer complaints
- Maintain value, quality, and integrity in all aspects of service
- High school diploma or equivalent required
- Service Advisor experience preferred
- Excellent communication and customer service skills
- Ability to work Monday to Saturday
- Strong computer and phone skills
- Professional appearance and work ethic
- Self-motivated and goal-oriented
- Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
- Paid training and development
- Career growth opportunities
- Medical and dental coverage available after 2 months
- Paid vacation
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Cartersville, Georgia, United States Matthews Kia of Cartersville Full time{"Job Title": "Automotive Service Advisor", "Job Description": "About Matthews Kia of CartersvilleWe are a family-owned and operated dealership that values integrity, customer service, and personalization. Our team works in a diverse and fun environment that cultivates a work-life balance, providing an exceptional customer experience.ResponsibilitiesAssist...
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Cartersville, Georgia, United States Matthews Kia of Cartersville Full time{"title": "Service Advisor", "content": "Service AdvisorAt Matthews Kia of Cartersville, we are seeking a highly motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout their vehicle ownership experience.Key...
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