Patient Care Support Specialist

2 weeks ago


East Saint Louis, Illinois, United States TOUCHETTE Full time
Position Overview:

The Patient Care Support Specialist plays a crucial role in delivering essential patient assistance under the direct oversight of healthcare professionals, including Registered Nurses and Physicians.

Key Responsibilities:
  • Adheres to the established care plan as directed by the supervising nurse.
  • Monitors and records vital signs, promptly reporting any deviations or concerns to the nursing staff.
  • Completes necessary sections of patient admission documentation in accordance with unit protocols.
  • Guides patients and their families in understanding the unit and available hospital services.
  • Provides timely and accurate patient care aligned with the care plan and individual patient requirements.
  • Participates in mandatory training sessions and clinical skill assessments.
  • Assists patients with daily living activities, including feeding, bathing, mobility, and skin care.
  • Records and documents patient intake and output, as well as height and weight measurements.
  • Demonstrates efficiency and composure in emergency situations.
  • Manages workload effectively while taking responsibility for the care of assigned patients.
  • Conducts glucometer checks and performs other assigned tasks within the scope of practice.
  • Responds to patient call lights promptly, addressing their needs as requested.
  • Adheres to 1:1 observation protocols.
  • Undertakes additional duties as required.
Qualifications:
  • High school diploma or equivalent required.
  • CNA certification or completion of the first semester of clinical rotations as a Student Nurse is mandatory.
  • Preferred: One year of relevant experience in a healthcare setting.
  • BLS Certification is required or must be obtained within six months of employment.
  • De-Escalation and restraint training certification must be acquired within six months of hire.
  • Familiarity with medical terminology is essential.
  • Understanding of medical supplies and equipment is necessary.
Physical Requirements:
  • Regularly required to stand and walk.
  • Frequent communication through hearing and speech is necessary for sharing information.
  • Must be able to hear body sounds and alarms effectively.
  • Regular lifting, carrying, and pushing/pulling of objects weighing up to 25 lbs.
  • Frequent reaching, gripping, and data entry tasks.
  • Visual acuity is required for both near and far distances, including color differentiation.
  • Occasional bending, stooping, and other physical movements may be necessary.
  • Occasional lifting of objects weighing between 25-50 lbs. may be required.
  • May involve moving patients occasionally.
  • Ability to detect odors may be necessary on occasion.
Employment Classification:
This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), entitling employees to overtime pay for hours worked beyond 40 in a workweek, in compliance with applicable regulations.
Equal Employment Opportunity:
TOUCHETTE is committed to providing equal employment opportunities to all individuals, ensuring a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by law. This commitment extends to all aspects of employment, including hiring, promotion, termination, and training.

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