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Youth Support Specialist

2 months ago

East Saint Louis, Illinois, United States Transitional Center Inc Full time
Job Overview

Position Summary

The Youth Support Specialist is tasked with overseeing adolescents assigned to their care within a structured environment.

Qualifications

Ideal candidates will possess prior experience in managing challenging youth behaviors.

Essential Requirements for Youth Support Specialist:

  • Must be at least 21 years old
  • Must have a high school diploma or GED
  • Must maintain good physical and mental health
  • Must demonstrate the ability to collaborate effectively with colleagues and various external stakeholders, including parents and representatives from other organizations.
  • Must be familiar with all organizational policies and procedures
  • Must hold a valid driver's license and maintain an active auto insurance policy
  • Must successfully complete crisis intervention and restraint training assessments

Annual Performance Reviews: The job description is designed to be comprehensive, ensuring that all areas are equally prioritized and evaluated. Once acknowledged, no further reminders will be issued regarding adherence to the job description. Annual evaluations will be conducted, and any employee receiving three or more unsatisfactory ratings may face termination, reassignment, or a professional development plan.

Performance Evaluation Areas

Performance evaluations serve as a platform for management to engage with employees individually, reflecting on past actions and setting future performance goals. Clearly defined expectations reduce ambiguity regarding job responsibilities. Key focus areas include identifying improvement opportunities to enhance job efficiency through personal goal setting.

Performance Area I: Standards

  1. Engages in approved crisis de-escalation and documentation as necessary _____
  2. Accurately completes all incident reports, with team lead as the primary signer _____
  3. Maintains active supervision and interaction with youth _____
  4. Engages with youth during downtime, such as games or TV _____
  5. Remains present in assigned areas _____
  6. Implements structured programming for youth in care _____
  7. Supervises youth during outings, adhering to all relevant policies _____
  8. Facilitates assigned non-therapeutic group activities _____
  9. Correctly verifies and calculates point sheets _____
  10. Familiar with all organizational policies _____
  11. Consistently wears the designated uniform _____
  12. Reports all youth-related issues to the team lead _____
  13. Immediately reports any center-related concerns to management _____
  14. Documents all policy violations appropriately _____

Performance Area II: Clinical

  1. Provides therapeutic supervision for assigned youth throughout the shift _____
  2. Reviews and follows client treatment plans, documenting interventions _____
  3. Communicates youth concerns to management promptly _____

Performance Area III: Communication

  1. Discusses wing dynamics and youth moods with previous and current management _____
  2. Engages with assigned youth at the beginning of each shift _____
  3. Adapts communication style to meet individual youth needs _____
  4. Shares observations and concerns with management during shifts _____
  5. Earns respect from youth through respectful interactions _____
  6. Maintains professionalism with colleagues and management _____
  7. Communicates appropriately with youth, avoiding disrespectful language _____
  8. Ensures all communication aligns with policy requirements _____

Performance Area IV: Documentation

  1. Completes and signs the End of Shift Checklist for documentation accuracy _____
  2. Supervises and verifies youth cleaning duties _____
  3. Conducts regular head counts and documents findings _____
  4. Completes room maintenance checklists for assigned youth _____
  5. Documents all significant events and restraints accurately _____
  6. Completes laundry checklists as required _____

Performance Area V: Attendance

  1. Participates in weekly team meetings _____
  2. Arrives on time, dressed appropriately, and completes scheduled shifts _____
  3. Adheres to all attendance policies consistently _____

Performance Area VI: Assigned Duties

  1. Completes all tasks assigned by management during shifts _____

Working Conditions:

Physical demands include prolonged periods of sitting and mental stress from screen time. The work environment is generally office-like, with limited exposure to hazards. Note: This role is within a therapeutic residential treatment facility, which may involve noise and stress.

Physical Requirements:

Must be able to lift and carry light loads, possess sufficient mobility for facility navigation, and participate in crisis intervention as needed.

Mental Requirements:

Must maintain emotional stability, organize schedules effectively, and focus on tasks within a structured environment.