Technology Assistance Analyst

2 weeks ago


Atlanta, Georgia, United States UPS Full time
Job Overview

The Technology Assistance Analyst is responsible for delivering support services related to corporate standard technology solutions. This role involves providing guidance on hardware and software planning, offering technical advice, and delivering informal training to users.

Key Responsibilities:

1. Organize and manage activities for the installation, deployment, and upgrading of software, hardware, and network systems.
2. Troubleshoot and restore routine technical services, addressing equipment issues by following established protocols.
3. Collaborate with Information Services (I.S.) personnel to implement standardized support practices and procedures.
4. Coordinate project implementations and facilitate activities that support various programs and initiatives.

Employment Type:

Permanent
UPS is dedicated to fostering a workplace that is free from discrimination, harassment, and retaliation.

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