Senior Business Solutions Analyst

1 week ago


Atlanta, Georgia, United States Creative Information Technology, Inc. Full time
About the Role

Creative Information Technology, Inc. is a leading provider of innovative solutions and services to our clients. We're expanding our Business Development team to enhance our engagement with the healthcare industry.

We're seeking a seasoned professional passionate about driving growth and with a strong track record in their respective field. As a Senior Business Solutions Analyst, you will play a key role in building digital healthcare solutions that expand product offerings and provide value to our customers and patients.

Key Responsibilities
  • Understand customer requirements via listening, workflow, observational studies, and other existing forms of documentation.
  • Evaluate business processes, anticipate requirements, uncover areas of improvement, and develop and implement healthcare solution strategies.
  • Gather critical information from meetings and JAD sessions with various stakeholders, while producing useful summaries and meeting minutes.
  • Work closely with the product research and development team for product design and enhancement.
  • Convert customer requirements into use cases and development requirement documents.
  • Write test cases for the requirements.
  • Implement User Acceptance Tests and manage client testers and results and participate in system testing, user acceptance testing, and validation of implemented solutions.
  • Explain concepts and detailed requirements to the development team.
  • Effectively communicate your results, insights, recommendations to cross-functional team members and management.
  • Work closely with patients, clinical staff, technicians, and managerial staff as well as third-party solution providers.
  • Review final implementation with development team.
  • Train support and training teams on the feature.
  • Ensure that delivered solutions meet the specified requirements and are of high quality.
Requirements
  • Bachelor's degree in engineering or another relevant field.
  • 12+ years overall experience.
  • 5+ experience as a business analyst or equivalent role with EHR or practice management products.
  • Understanding of clinical workflow.
  • Strong preference for experience communicating with clinical and billing staff directly.
  • Strong written and verbal communication skills.
  • Nice to Have: Ability to wireframe designs using Balsamiq.
  • Nice to Have: Agile development methodology experience or training.


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