Senior Business Solutions Analyst
1 week ago
Creative Information Technology, Inc. is a leading provider of innovative solutions and services to our clients. We're expanding our Business Development team to enhance our engagement with the healthcare industry.
We're seeking a seasoned professional passionate about driving growth and with a strong track record in their respective field. As a Senior Business Solutions Analyst, you will play a key role in building digital healthcare solutions that expand product offerings and provide value to our customers and patients.
Key Responsibilities- Understand customer requirements via listening, workflow, observational studies, and other existing forms of documentation.
- Evaluate business processes, anticipate requirements, uncover areas of improvement, and develop and implement healthcare solution strategies.
- Gather critical information from meetings and JAD sessions with various stakeholders, while producing useful summaries and meeting minutes.
- Work closely with the product research and development team for product design and enhancement.
- Convert customer requirements into use cases and development requirement documents.
- Write test cases for the requirements.
- Implement User Acceptance Tests and manage client testers and results and participate in system testing, user acceptance testing, and validation of implemented solutions.
- Explain concepts and detailed requirements to the development team.
- Effectively communicate your results, insights, recommendations to cross-functional team members and management.
- Work closely with patients, clinical staff, technicians, and managerial staff as well as third-party solution providers.
- Review final implementation with development team.
- Train support and training teams on the feature.
- Ensure that delivered solutions meet the specified requirements and are of high quality.
- Bachelor's degree in engineering or another relevant field.
- 12+ years overall experience.
- 5+ experience as a business analyst or equivalent role with EHR or practice management products.
- Understanding of clinical workflow.
- Strong preference for experience communicating with clinical and billing staff directly.
- Strong written and verbal communication skills.
- Nice to Have: Ability to wireframe designs using Balsamiq.
- Nice to Have: Agile development methodology experience or training.
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