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Technical Assistance Analyst

2 months ago


Atlanta, Georgia, United States UPS Full time
Job Overview

The Technology Support Analyst plays a crucial role in delivering assistance for corporate-standard technology solutions. This position is responsible for providing guidance on hardware and software, offering technical recommendations, and delivering informal training to users.

Key Responsibilities:

1. Organize and oversee the installation, deployment, and upgrade of software, hardware, and network systems.
2. Troubleshoot and restore standard technical services, addressing equipment issues through established protocols.
3. Collaborate with Information Services (I.S.) personnel to implement uniform support practices and procedures.
4. Coordinate project implementations and facilitate activities that support various programs.

Employment Type:

Permanent
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