Front Desk Operations Specialist
1 week ago
- Night Audit Functions:
- Perform nightly audits of financial transactions, including reconciling guest accounts, verifying charges, and ensuring accurate postings.
- Generate and review daily financial reports, including occupancy rates, revenue, and outstanding balances.
- Identify and resolve any discrepancies in financial records or guest accounts.
- Guest Service:
- Provide exceptional service to guests during the night shift, including check-ins, check-outs, and handling any special requests or inquiries.
- Address and resolve guest complaints or issues promptly and professionally.
- Front Desk Operations:
- Manage the front desk operations, including answering phones, processing reservations, and handling guest requests.
- Ensure that the front desk area is clean, organized, and well-stocked with necessary supplies.
- A high school diploma or equivalent required; additional education in hospitality or business is a plus.
- Previous experience in a hotel front desk or audit role preferred but not required.
- Strong attention to detail and accuracy in financial record-keeping.
- Excellent communication and interpersonal skills.
- Ability to work independently with minimal supervision.
- Proficiency in hotel management software.
- Strong problem-solving skills and ability to handle emergency situations.
- Flexibility to work night shifts, including weekends and holidays.
Estimated Salary: $40,000 - $55,000 per year.
-
Front Desk Representative
3 weeks ago
Wilmington, North Carolina, United States Schulte Full time**Company Overview**">Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We operate over 200 locations across 38 states and 3 countries, offering a wide array of reputable brands like Marriott, Hilton, IHG, and Hyatt, as well as unique, independent,...
-
Front Desk Representative
1 month ago
Wilmington, North Carolina, United States Schulte Companies Full timeAt Schulte Companies, we are seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless check-in experience. Your primary duties will include greeting guests, checking them in, answering phone calls, making reservations, handling cash and credit card...
-
Front Desk Representative
3 weeks ago
Wilmington, North Carolina, United States Homewood Suites Wilmington Mayfaire Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Homewood Suites Wilmington Mayfaire. As the primary point of contact for guests, you will be responsible for providing exceptional service and ensuring a seamless experience from check-in to departure.Key Responsibilities:Greet and Register Guests:...
-
Front Desk Associate
7 days ago
Wilmington, North Carolina, United States TownePlace Suites Arundel Mills Full timeJob Overview:The TownePlace Suites Arundel Mills is seeking a Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for ensuring that all guests have a pleasant stay and providing excellent customer service.Responsibilities:* Registering guests* Making reservations* Preparing daily reports* Balancing transactions*...
-
Front Desk Representative
1 month ago
Wilmington, North Carolina, United States Residence Inn Arundel Mills Full timeJob Summary:As a Front Desk Agent at Residence Inn Arundel Mills, you will be responsible for delivering exceptional guest service while registering guests and settling accounts. Your primary responsibilities will include registering guests, making and modifying reservations, and providing hotel operator and concierge duties.Responsibilities:High School...
-
Veterinary Front Desk Coordinator
2 weeks ago
Wilmington, North Carolina, United States Paws and Claws Animal Hospital Full timeVeterinary Front Desk Coordinator OpportunityWe are seeking a highly organized and compassionate Veterinary Front Desk Coordinator to join our team at Paws and Claws Animal Hospital. The ideal candidate will have excellent communication skills, be able to maintain a clean and welcoming environment, and possess proficiency in computer systems.Key...
-
Front Desk Professional
1 week ago
Wilmington, North Carolina, United States Tharaldson Hospitality Full timeJob Overview:Tharaldson Hospitality is a dynamic and growing hospitality company seeking a skilled Front Desk Professional to join our team. As a Front Desk Professional, you will play a crucial role in providing excellent service to our guests, ensuring their stay with us is comfortable and enjoyable.Key Responsibilities:* Register guests and assign rooms...
-
Front Desk Night Auditor Role
1 week ago
Wilmington, North Carolina, United States Tru by Hilton Full timeWe are looking for a seasoned Night Shift Hospitality Specialist to join our Hampton Inn team. As a key member of our front desk staff, you will be responsible for delivering exceptional guest experiences during overnight hours.Responsibilities:Your primary responsibilities will include:Providing exceptional guest service, addressing any issues or concerns,...
-
Front Desk Ambassador
7 days ago
Wilmington, North Carolina, United States Hand & Stone - Chapel HillRaleigh-LeesvilleWilmington Full timeOverviewAt Hand & Stone Massage and Facial Spa, we are dedicated to providing exceptional customer experiences and promoting wellness in our community. As a Spa Sales Associate, you will be an integral part of our team, working to build strong relationships with clients and drive sales growth.CompensationThe estimated annual salary for this position is...
-
Front Desk Operations Coordinator
3 weeks ago
Wilmington, North Carolina, United States Orangetheory Fitness - Northern California - #0195 Full timeKey Responsibilities:Assist in front-of-house studio operations, focusing on delivering exceptional customer service and meeting sales targets.Maintain accurate records, accurately process cash and credit card transactions, and adhere to daily studio cleaning checklists.Lead OTF studio previews with prospects and/or fitness program holders, showcasing the...
-
Front End Specialist
3 weeks ago
Wilmington, North Carolina, United States Food Lion Full timeJob SummaryThe Front End Specialist is responsible for ensuring that our front-end operations run smoothly and efficiently. This includes checking prices quickly and accurately, handling customer transactions, and maintaining a clean and organized work area.Main Responsibilities•Provide excellent customer service by greeting each customer and using their...
-
Part-Time Spa Front Desk Associate
3 weeks ago
Wilmington, North Carolina, United States EHR Services Full timeRole Overview:We are seeking a motivated Spa Reception and Operations Coordinator to join our team at Red Arrays Light Therapy Spa. As a key member of our front desk staff, you will be responsible for managing client appointments, processing transactions, and maintaining a clean and organized workspace.Key Responsibilities:Manage client appointments,...
-
Front Desk Supervisor
2 weeks ago
Wilmington, North Carolina, United States Riccobene Associates Family Dentistry Full timeAbout the RoleThis is an exciting opportunity for a motivated and organized individual to join our team as a Dental Office Manager. As a key member of our management team, you will be responsible for guiding the dental practice team to achieve productivity and financial goals.You will oversee the responsibilities and duties of all office personnel, ensure...
-
Service Desk Support Specialist
1 week ago
Wilmington, North Carolina, United States OfficeTeam Full timeWe are seeking a highly skilled Service Desk Support Specialist to join our team at OfficeTeam.In this role, you will provide technical assistance and support to clients, resolving complex issues through efficient troubleshooting and problem-solving techniques.The ideal candidate will possess excellent communication skills, a strong understanding of...
-
Hotel Financial Manager
1 week ago
Wilmington, North Carolina, United States Home 2 Suites - Wilmington Medical Park Full timeAbout the Position:We are seeking a skilled Night Auditor to join our team at Home2 Suites - Wilmington Medical Park. As a Night Auditor, you will be responsible for managing the front desk operations during the night shift, ensuring smooth and efficient overnight operations. Your role will involve balancing financial records, handling guest inquiries, and...
-
Intelligence Operations Specialist
2 weeks ago
Wilmington, North Carolina, United States SilverEdge Full timeSilverEdge is a leading provider of innovative cyber and intelligence solutions addressing everyday challenges to meet mission goals across the DOD and Intel Communities.Job OverviewWe are seeking an experienced Intelligence Operations Specialist to join our team. The ideal candidate will have a strong background in HUMINT operations and analysis, with...
-
Spa Sales Associate
1 week ago
Wilmington, North Carolina, United States Hand & Stone - Chapel HillRaleigh-LeesvilleWilmington Full timeJob DescriptionWe are seeking a highly motivated Spa Sales Associate to join our team at Hand & Stone Massage and Facial Spa in Wilmington - Mayfaire. As a front desk sales specialist, you will be the first point of contact for our clients and members, providing exceptional customer service and promoting our membership-based spa services.
-
Hotel Receptionist
3 weeks ago
Wilmington, North Carolina, United States Residence Inn Arundel Mills Full timeFront Desk Agent Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Residence Inn Arundel Mills. As a key member of our hotel staff, you will be responsible for delivering exceptional customer service and ensuring a smooth stay for our guests.Annual Salary: $42,000 - $52,000About the PositionProvide...
-
Hotel Receptionist
3 weeks ago
Wilmington, North Carolina, United States Residence Inn Arundel Mills Full timeHotel Front Desk AgentWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at the Residence Inn Arundel Mills BWI Airport in Hanover, Maryland. This is an excellent opportunity for individuals who thrive in fast-paced environments and have a passion for delivering exceptional guest service.About the Role:We offer a...
-
Guest Services Coordinator
1 month ago
Wilmington, North Carolina, United States Schulte Companies Full timeSchulte Companies is a leading provider of hospitality services, and we are currently seeking a talented Guest Services Coordinator to join our team. In this role, you will be responsible for delivering exceptional guest experiences and ensuring that all aspects of the front desk operation run smoothly.Job DescriptionYour key responsibilities will...