Hotel Receptionist
4 days ago
We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Residence Inn Arundel Mills. As a key member of our hotel staff, you will be responsible for delivering exceptional customer service and ensuring a smooth stay for our guests.
Annual Salary: $42,000 - $52,000
About the Position- Provide excellent customer service, respond to guest inquiries, and resolve issues promptly
- Operate the front desk computer system, manage room assignments, and process transactions efficiently
- Maintain accurate records, log packages, and deliver messages as needed in a timely manner
- Collaborate with other departments, participate in emergency procedures, and contribute to a positive team environment
- Work effectively in a fast-paced environment, prioritize tasks, and meet deadlines
- High school diploma or equivalent required; college coursework in a related field helpful
- Previous experience in a hotel or related field preferred
- Possess excellent communication skills, a positive attitude, and a strong work ethic
- Demonstrate attention to detail, multitasking abilities, and problem-solving skills
- Ability to work well under pressure, prioritize tasks, and meet deadlines
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