Front Desk Representative

1 week ago


Wilmington, North Carolina, United States Schulte Companies Full time

At Schulte Companies, we are seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless check-in experience. Your primary duties will include greeting guests, checking them in, answering phone calls, making reservations, handling cash and credit card transactions, and providing information about hotel amenities and local attractions.

About the Role

This is a fantastic opportunity to work in a dynamic environment where you can make a real difference in the lives of our guests. If you are a motivated and organized individual who enjoys working with people, then this could be the perfect role for you.

Salary

We offer a competitive salary of approximately $45,000 per year, depending on experience.

Key Responsibilities
  • Greet guests and check them in
  • Answer phone calls and make reservations
  • Handle cash and credit card transactions
  • Provide information about hotel amenities and local attractions
  • Maintain a clean and organized front desk area
  • Assist with guest requests and complaints


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