Service Desk Support Specialist

3 weeks ago


Wilmington, North Carolina, United States OfficeTeam Full time

We are seeking a highly skilled Service Desk Support Specialist to join our team at OfficeTeam.

In this role, you will provide technical assistance and support to clients, resolving complex issues through efficient troubleshooting and problem-solving techniques.

The ideal candidate will possess excellent communication skills, a strong understanding of technical systems, and the ability to work in a dynamic environment.

Salary: $55,000 - $75,000 per year (dependent on experience).

Your responsibilities will include:

  • Responding to client inquiries and resolving technical issues in a timely and efficient manner
  • Collaborating with internal teams to develop and implement new solutions and processes
  • Maintaining accurate records of client interactions and transactions

Benefits:

  • Opportunities for career advancement and professional growth
  • A comprehensive training program to enhance your skills and knowledge
  • A competitive salary and benefits package

At OfficeTeam, we value:

  • Courtesy and respect for all individuals
  • Honesty and transparency in all interactions
  • Excellence in every aspect of our work


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