Public Safety Dispatcher

3 days ago

Saint Paul Minnesota, United States University of St Thomas Full time
Job Summary

This position serves as the core communication and documentation point for emergency procedures and response on campus. The successful candidate will be responsible for monitoring radios, emergency and non-emergency phone lines, alarms, cameras, and other systems to ensure the safety and security of the university community.

Key Responsibilities
  • Receive, interpret, and prioritize calls for service and emergency response, and track all officer activity.
  • Assist officers with making phone notifications to parking violators, look up parking permits, class schedules, trespass notices, contact information, and other investigative information as directed.
  • Identify and report phone line problems, troubleshoot parking issues with callers, and control access to and exit from parking facilities.
  • Review cameras to report issues and track incidents as they occur.
  • Review shift activity and assigned ICRs with the dispatcher going off duty, and review the dispatch briefing binder, Parking Details, and Patrol's Daily Briefing Log at the start of each shift.
  • Promote customer service to the campus and assist the UST community to utilize vehicle reservations, radios, contractor key cards, and other items provided or facilitated as a service.
  • Assist with UST ID Card door access encodings for students, staff, and faculty.
  • Follow all specific duty requirements as outlined in the Dispatch operations manual and by department supervisors.
Qualifications

The successful candidate will possess a high school diploma or equivalent, one year of experience in dispatching or a related field, or an Associate's degree in a relevant field plus completion of relevant skills training.

What We Offer

The University of St. Thomas offers a competitive and comprehensive benefits program, including up to 100% tuition remission for employees, spouses, and dependents upon eligibility, a generous Employer retirement contribution of 9.4% of annual salary upon eligibility, medical, dental, and vision options, Employer-paid disability, life, and AD&D benefits, and more.

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