Lead Facilities Engineer

2 weeks ago

Humble, Texas, United States Staybridge Suites Full time
Job Overview

Staybridge Suites is seeking a Lead Facilities Engineer

About Us

Staybridge Suites is a newly established hospitality management company committed to prioritizing people in every aspect of our operations. We strive to cultivate a culture of care, respect, and authentic hospitality that resonates with our guests, team members, and the communities we serve.

Your Profile

Are you skilled at disassembling and reassembling equipment? Do you appreciate the significance of maintaining a well-functioning environment? Do you thrive on resolving issues and being the go-to person for solutions? If these traits resonate with you, this role may be the perfect fit.

Employee Benefits

We are pleased to offer competitive compensation along with the following benefits for both full-time and part-time staff:

  • Paid Time Off and Vacation
  • Discounted stays at our hotel properties
  • Holiday Compensation
  • Birthday Leave: Enjoy a fully paid day off on your birthday
  • Referral Incentives

Position Summary

As the Lead Facilities Engineer, you will be crucial in maintaining the safety, functionality, and visual appeal of our hotel. Your role encompasses not only routine upkeep but also strategic planning and collaboration with various departments to uphold superior standards in facility management. This position reports directly to the General Manager.

Daily Responsibilities

Your daily tasks will include the following:

  1. Core Responsibilities
    • Warmly and professionally greet all guests, ensuring exceptional service.
    • Oversee the maintenance and repair of all hotel facilities, including guest rooms, common areas, and outdoor spaces to guarantee guest satisfaction and prevent recurring issues.
    • Implement preventive maintenance strategies such as property inspections and scheduled room maintenance to extend the lifespan of equipment and systems.
    • Exhibit expertise and meticulous attention to detail in tasks such as painting, drywall repair, carpet restoration, and furniture maintenance.
    • Maintain, organize, and stock maintenance closets and carts, contributing to an efficient workspace where every item is accounted for.
    • Respect guest privacy and belongings with a high level of integrity.
    • Respond promptly to escalated guest complaints and urgent maintenance issues.
  2. Job Duties
    • Monitor guest satisfaction through feedback and surveys.
    • Conduct regular inspections and safety training to ensure maintenance work meets or exceeds quality standards.
    • Keep accurate records of maintenance activities, repairs, and equipment status using the hotel management system.
    • Provide training and guidance to the team to ensure consistency in maintenance practices and safety protocols.
    • Collaborate with team members to gather information on maintenance issues and develop solutions to prevent future occurrences.
    • Identify cost-saving measures without compromising service quality.
  3. Supervisory Duties
    • Coordinate and oversee all department operations, ensuring quality service and efficiency within the established budget.
    • Work with management to develop and manage the maintenance budget.
    • Maintain inventory, purchase supplies, and coordinate services from external vendors.
    • Recruit, interview, hire, and train new maintenance staff.
    • Oversee daily operations and scheduling of the maintenance department.
    • Evaluate the performance of direct reports and provide constructive feedback.
    • Handle disciplinary actions and terminations in accordance with company policy.

Performance Evaluation

This job description also serves as a performance evaluation guide and may be subject to change based on organizational needs.

Performance will be assessed based on:

  • Understanding and timely completion of essential functions and responsibilities.
  • Achievement of goals and effective problem-solving.
  • Effective communication and fostering positive relationships with colleagues.
  • Punctuality and adherence to attendance policies.
  • Following processes for documentation and communication of important information.
  • Guest service scores related to hotel and room quality and maintenance services.

Qualifications

  • High School Diploma or GED required.
  • Proficiency in Microsoft Office applications.
  • Certifications such as HVAC or CPO preferred.
  • Availability for morning shifts.
  • Willingness to work weekends and holidays.
  • On-call availability for emergency situations.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

  • Regularly required to stand for extended periods; use hands to feel or handle and reach with hands and arms.
  • Frequently required to walk, bend, sit, climb, balance, kneel, crouch, or crawl.
  • Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Disclaimer: This job description is not intended to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required.

Staybridge Suites is an equal opportunity employer and values diversity within our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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