Patient Service Coordinator

7 days ago


Roswell, Georgia, United States Dental Care Alliance Full time
About the Role

We are seeking a highly skilled and customer-focused Patient Service Coordinator to join our team at Dental Care Alliance. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Customer Service: Greet patients, sign them in, and schedule future appointments in a professional and courteous manner.
  • Communication: Respond to patient questions and concerns in a timely and empathetic manner, ensuring that all patients receive the best possible service.
  • Scheduling: Schedule appointments, maintain appointment books, and confirm appointments with patients.
  • Registration: Register patients on sign-in sheets and maintain accurate records.
  • Financial Management: Post charges and payments to patient accounts and maintain a clean and organized financial system.
  • Office Maintenance: Maintain a clean and friendly waiting area for patients and ensure that the front office is well-organized and efficient.
Requirements
  • Experience: Previous experience working in a dental, medical, or other healthcare office is required.
  • Knowledge: Knowledge of insurance plans (HMO/PPO) is a plus.
  • Customer Service Skills: Exceptional customer service skills are essential for this role.
About Us

Dental Care Alliance is a dynamic and growing dental organization that values diversity, equity, and inclusion. We are committed to providing a welcoming and inclusive environment for all patients and employees. We celebrate our differences and recognize the value they bring to our patients and employees.



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