Customer Experience Representative

3 days ago


Englewood, Colorado, United States Silver Stem Fine Cannabis Full time
Job Description:

The Customer Experience Representative will be responsible for providing exceptional customer service, building relationships with customers, and promoting our products at Silver Stem Fine Cannabis in Sheridan, Co. This is a critical role that requires excellent communication skills, product knowledge, and the ability to work in a fast-paced environment.

Estimated Salary: $17.50 - $18.00 (hourly)

About the Job:

In this role, you will be the face of our brand, representing Silver Stem on the retail level and interacting with customers daily. Your goal is to create a positive experience for our patrons, educate them on our products, and ultimately drive sales.

Main Responsibilities:

• Greet and assist customers in a friendly and helpful manner following check-in protocol
• Provide product recommendations and educate customers on cannabis products
• Accurately handle cash transactions and maintain a balanced cash register
• Maintain a clean and organized work environment
• Assist with the completion of daily store operations

Requirements:

To perform this job successfully, an individual must have:

• Excellent customer service and communication skills
• Knowledge of different cannabis strains and products
• Experience working in a retail or customer service environment
• Ability to work in a fast-paced and dynamic work environment
• Good written and verbal communication skills

Benefits:

Silver Stem Fine Cannabis offers its employees a competitive salary, employee discount, paid time off, medical, vision, and dental coverage (offered to full-time employees only), and other benefits.

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