Customer Experience and Sales Support Professional

3 weeks ago


Englewood, Colorado, United States Style Crest Enterprises Inc Full time

As an E-Commerce Customer Service Representative at Style Crest Enterprises Inc., you will play a vital role in delivering exceptional customer experiences. Our ideal candidate will have previous e-commerce customer service experience and demonstrate a high level of aptitude in verbal and written communication skills, teamwork, and technical abilities.

Responsibilities

The successful candidate will be responsible for the following key responsibilities:

  • Responding to incoming customer service-related inquiries via email, phone, and web chat.
  • Working with customers to resolve all order-related issues, including returns, refunds, and damaged shipments.
  • Possessing a sales-oriented mentality and focusing on converting browsers into customers.

We offer a competitive salary of $48,000 - $58,000 per annum, based on your level of experience and qualifications. If you're a motivated and customer-focused individual, please apply today



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