Customer Experience Specialist

7 days ago


Englewood, Colorado, United States State Farm Insurance Full time

At State Farm Insurance, we're committed to providing our customers with the best possible service. As a Customer Experience Specialist, you'll play a critical role in ensuring that our customers receive the service they deserve.

About the Job

This is a full-time position in an office setting. As an Office Representative, you'll work closely with other team members to achieve office goals and promote cross-selling of insurance products and services.

Responsibilities
  • Provide exceptional customer service by answering inquiries and resolving issues, and assist customers with their insurance needs.
  • Process insurance policy changes and updates, handle incoming and outgoing phone calls, and maintain accurate and organized customer files.
  • Prepare and process insurance quotes and applications, and collaborate with team members to achieve office goals.
Estimated Salary

$45,000 - $65,000 per year, depending on experience and qualifications.



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