Customer Development Representative

3 weeks ago


Englewood, Colorado, United States Leiters Inc Full time

We are seeking a talented Customer Development Representative to join our team at Leiters Inc. in Denver.

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This is a hybrid sales position with uncapped earning potential, offering a unique opportunity for growth and development.

">About the Job">
  • ">
  • Role: The Customer Development Representative will be responsible for expanding our portfolio sales among current customers, identifying opportunities for growth, and developing sales strategies to execute these plans.">
  • Responsibilities:">
  1. ">
  2. Manage a book of business to ensure consistent revenue month-over-month and drive growth opportunities.">
  3. Participate in outbound selling activities related to leads to determine new prospective customer interest.">
  4. Support onboarding and customer orientation activities to assure a timely and seamless customer experience.">
  5. Develop relationships with key contacts for customers supported within the territory.">
  6. Provide a positive customer experience for inbound/outbound telephone inquiries, internal department requests, email correspondence, and online orders.">
  7. Create order documentation and trend analysis in an organized manner.">
  8. Consistently complete proactive outreach and follow-up with customers to ensure needs are being met, educate customers, develop relationships, and explore potential pain points for improvement.">
  9. Manage the customer complaint process.">
  10. Recognize and inform management of inappropriate conditions or issues.">
  11. Comprehend and implement SOPs, forms, and quality control activities.">
  12. Verification of the accuracy of orders, documents, and records.">
  13. Accurately complete data entry into our CRM and order processing systems.">
  14. Compilation of data and preparation of subsequent reports, spreadsheets, word documents.">
  15. Identify, analyze, recommend, and correct discrepancies or problematic data issues.">
  16. Daily and accurate management of orders, invoices, and open items until closure.">
  17. Document conversations related to key influencers and buyers at facilities.">
  18. Provide support for general inbound call queue, support order queue, and back-up peers as required.">
">Requirements:">
  • ">
  • Prior sales experience.">
  • Strong organizational skills and the ability to manage time, prioritize tasks, and adhere to time frames in a dynamic environment.">
  • Detail-oriented while working under supervision from manager's directions.">
  • Customer-friendly with excellent communication, phone, and writing skills.">
  • Computer abilities should include Microsoft Office, Microsoft Dynamics, order input, and fulfillment systems, and experience with spreadsheets and reporting, with an ability to learn new systems.">
  • Enjoys contributing in a positive and fast-paced team environment.">
  • Independent worker, self-starter with ability to maintain an organized workstation.">
  • Experience in a commercial pharmacy providing support functions, preferred.">
  • High school diploma or GED equivalency required; college-level 4-year degree preferred.">
  • Accurate data entry in a high-volume environment; able to enter data and perform pricing calculations.">
  • Positive attitude and resiliency to change in a rapidly growing business.">
  • Typing skills of 50+ words per minute highly desired.">
">

Salary: $25-$28 DOE per hour & uncapped commission potential.

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Benefits: We offer a comprehensive benefits package, including 100% employer-paid medical plan, dental & vision insurance options, employer-paid life insurance & employee assistance program, short-term & long-term disability insurance, up to 4% 401K matching (100% vested on day one), generous paid time off options, vacation, sick, paid leave, and holidays, $5,250 annual tuition reimbursement after 6 months, and $1,000 referral bonus program with no limit.

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About Us: Leiters Inc. is a pioneer in the pharmaceutical industry, dedicated to delivering high-quality compounded sterile products and outsourced solutions to healthcare providers nationwide.

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Contact Information: Please note that we do not work with third-party recruiters or agencies for this position. If you are a qualified candidate and wish to apply for this job, please do so directly through our official application process.



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