Customer Service Representative

3 weeks ago


Englewood, Colorado, United States The Junkluggers Full time

About Us:

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The Junkluggers is a values-driven company in the junk removal industry, committed to making a difference in our community. Our core values include integrity, innovation, and customer-centricity, which guide everything we do.

Job Responsibilities:

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As a Customer Service Representative with The Junkluggers, you will be the face of our company, interacting with customers to provide exceptional service and support. Your primary responsibilities will include answering customer inquiries, resolving issues, and promoting our services to potential clients.

Key Responsibilities:

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  • Respond to customer inquiries via phone, email, or in-person, providing accurate information and resolving issues promptly.">
  • Provide exceptional customer service, ensuring that every interaction is positive and memorable.">
  • Upsell and cross-sell our services to existing customers, identifying new opportunities for growth and expansion.">
  • Maintain accurate records of customer interactions, using our proprietary technology platform.">
  • Work collaboratively with our team to achieve exceptional customer satisfaction and ensure seamless operations.">
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Requirements:

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  • Bachelor's degree in a related field (e.g., business administration, communications) or equivalent experience.">
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team setting.">
  • Valid driver's license and a clean driving record, with the ability to operate a company vehicle safely (for certain roles).">
  • Ability to lift up to 75 pounds and stand for extended periods, with a strong commitment to maintaining a safe working environment.">
  • Compensation: $19.50 - $25.00 per hour, based on experience and performance.">
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EEO Statement:

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The Junkluggers is an equal opportunities employer and welcomes applications from diverse candidates. We strive to create an inclusive workplace culture where everyone feels valued and respected.



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