Senior Program Manager

1 week ago

New York, New York, United States Food Education Fund Full time
About the Position

We are seeking a highly skilled and experienced Senior Director of Programs to join our team at Food Education Fund. This is a critical leadership role that will play a key part in shaping the future of our organization.

Key Responsibilities
  • Strategic Oversight
    • Provide leadership and supervision across all areas of programming to support staff and partner schools.
    • Set and communicate the programming goals to ensure alignment with the organization's strategic direction.
    • Oversee the development and execution of strategic initiatives and projects to drive program growth and improvement.
    • Ensure effective governance practices by collaborating with the Leadership Team and other key stakeholders.
  • Continuous Quality Improvement
    • Maintain compliance with partners including the DOE, industry and corporate supporters, and other regulatory bodies.
    • Implement regular program evaluations and assessments to identify areas for improvement and ensure adherence to quality standards.
    • Foster a culture of continuous improvement by encouraging feedback from staff, families, and stakeholders.
    • Develop and implement improvement plans based on evaluation findings to enhance program effectiveness and outcomes.
  • Program Design and Management
    • Maintain and oversee the fiscal health of programs, including budgeting and expense management.
    • Provide administrative oversight and ongoing monitoring using Salesforce and other web-based tools.
    • Coordinate with the executive team to align program design with strategic goals and organizational needs.
    • Oversee resource allocation and procurement to support program activities and ensure optimal use of funds.
  • Data Analysis and Reporting
    • Provide comprehensive data analysis and reporting using Salesforce and internal web-based systems to maintain standards and enhance program outcomes through informed decision-making.
    • Analyze program data to identify trends, strengths, and areas for improvement, and develop action plans based on findings.
    • Prepare and present regular reports on program performance, outcomes, and compliance to stakeholders.
    • Utilize data to track progress towards KPIs, ensuring alignment with organizational standards and regulatory requirements.
  • Communication
    • Collaborate with the Communications and Executive Team to share program updates and highlights.
    • Develop and maintain effective communication channels with staff, students, partner schools, families, and community partners to ensure transparency and collaboration.
    • Represent the program at external meetings, conferences, and events to build partnerships and promote the program's mission and achievements.
  • Stakeholder Engagement
    • Collaborate with school partners, sponsors, parents and the community at large to design and deliver high-quality programming that aligns with preparing students for success.
    • Engage stakeholders in program activities and decision-making processes to ensure their voices are heard and valued.
    • In collaboration with the Executive Team, foster strong relationships with school partners, local organizations, and other stakeholders to support program goals and initiatives.
    • Organize and participate in community events and meetings to promote the program and build a network of support.
  • Training and Capacity Building
    • Facilitate regular training sessions and workshops for staff to ensure the implementation of best practices in workforce development in and beyond the hospitality industry.
    • Mentor and coach staff to develop their skills and competencies in program management and execution.
    • Develop and implement individualized professional development plans for staff based on performance evaluations and identified needs.
    • Complete annual formal evaluation of all program staff and programs.
    Requirements
    • Bachelor's Degree required, Master's preferred. A minimum of five years of experience with supervision, management or leadership in education, workforce development, hospitality, or a related field.
    • A minimum of three years of experience working with multiple stakeholders in support of youth education or workforce development.
    Competencies
    • Bilingual in English and Spanish preferred.
    • Strong administrative skills are required.
    • Excellent verbal and written communication skills.
    • Excellent computer skills, particularly in Salesforce, Project Management, and data management tools.
    • Strong analytical skills.
    • Ability to work independently and as part of a team.
    • Excellent organizational and time management skills (ability to meet deadlines).
    • Commitment to professional development for themselves and their staff.
    Benefits

The Food Education Fund offers all full-time employees a Health Insurance Reimbursement Arrangement (ICHRA), paid family leave and sick time, commuter benefits, and 401(k) matching contributions. All full-time employees are eligible for 22 paid vacation days per year, (5) safe/sick days, and two (2) floating holidays.

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