Customer Service Representative

5 days ago


Chattanooga, Tennessee, United States North American Credit Services Full time
Job Description

About North American Credit Services:

We are a leading provider of Revenue Cycle Management services, dedicated to delivering exceptional results in the healthcare industry. Our team is passionate about making a difference in the lives of patients and healthcare providers alike.

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our Revenue Cycle Management team, you will be responsible for providing exceptional service to patients and healthcare providers, resolving inquiries and concerns in a timely and professional manner.

Key Responsibilities:

  • Field and resolve customer inquiries via phone, chat, and other contact methods.
  • Provide exceptional customer service, striving to anticipate and meet the needs of our clients' consumers.
  • Treat all consumers and colleagues with dignity and respect.
  • Work collaboratively with colleagues to achieve quality and performance standards.

Requirements:

  • High school diploma or equivalent.
  • Customer service experience preferably in a call center environment.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive compensation package, including a monthly bonus.
  • A comprehensive benefits package, including paid time off and a matching 401(k) plan.


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