Customer Service Representative

2 days ago


Chattanooga, Tennessee, United States Brenntag Group Full time

**Job Summary**

Brenntag Group is seeking a highly skilled and motivated Customer Service Representative to join our team in Chattanooga, USA. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining strong relationships with our clients.

**Key Responsibilities:**

* Provide professional and excellent customer service to internal and external customers

* Respond to customer inquiries and resolve issues in a timely and effective manner

* Collaborate with the Commercial Sales team to identify and assess customer needs

* Develop and maintain strong relationships with customers through open and interactive communication

* Manage and update customer pricing and accounts

* Handle and clarify customer complaints and provide appropriate solutions and alternatives

* Administer duties such as processing new client accounts, maintaining customer accounts, and implementing changes to existing accounts

**Requirements:**

* Ability to multi-task, prioritize, and manage time effectively

* Proven customer support experience and track record of over-achieving quota

* Strong interpersonal and communication skills, with the ability to listen carefully and understand customer situations

* Ability to problem solve with a calm and professional approach

**What We Offer:**

* Competitive pay and incentives

* Various healthcare plan options and 401(k) plan

* Individual development, on-the-job training, and development programs designed to help our employees grow in their careers

* A dynamic and supportive work environment

**Language:** en-US



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