Customer Service Representative
2 days ago
**Job Summary**
Brenntag Group is seeking a highly skilled and motivated Customer Service Representative to join our team in Chattanooga, USA. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining strong relationships with our clients.
**Key Responsibilities:**
* Provide professional and excellent customer service to internal and external customers
* Respond to customer inquiries and resolve issues in a timely and effective manner
* Collaborate with the Commercial Sales team to identify and assess customer needs
* Develop and maintain strong relationships with customers through open and interactive communication
* Manage and update customer pricing and accounts
* Handle and clarify customer complaints and provide appropriate solutions and alternatives
* Administer duties such as processing new client accounts, maintaining customer accounts, and implementing changes to existing accounts
**Requirements:**
* Ability to multi-task, prioritize, and manage time effectively
* Proven customer support experience and track record of over-achieving quota
* Strong interpersonal and communication skills, with the ability to listen carefully and understand customer situations
* Ability to problem solve with a calm and professional approach
**What We Offer:**
* Competitive pay and incentives
* Various healthcare plan options and 401(k) plan
* Individual development, on-the-job training, and development programs designed to help our employees grow in their careers
* A dynamic and supportive work environment
**Language:** en-US
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