Account Representative
6 days ago
As a key member of our Sales Team at Total Quality Logistics, you will play a vital role in driving revenue growth and delivering exceptional customer experiences. You will embark on an accelerated training program to gain in-depth knowledge of our industry and company culture. Upon completion, you will become a dedicated Account Representative, responsible for identifying and cultivating new and existing business opportunities by presenting our innovative transportation services to customers.
What's in it for You:- $40,000 base salary with uncapped commission opportunities
- Paid relocation to our headquarters in Cincinnati, OH (optional)
- Comprehensive benefits package, including 401(k) and company match
- Paid training and structured mentoring program
- Personalized career path with 90% of department leadership promoted from within
- We're a Top Workplace USA (2021, 2022) and Forbes America's Best Employers
- Build and maintain strong relationships with the sales team and customers
- Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
- Collaborate with the sales team to provide and negotiate competitive pricing and rates
- Input, update, and manage shipment information in our state-of-the-art systems
- Work with the support team to guarantee each shipment is serviced properly
- Assist with billing and accounting responsibilities as needed
- Become a subject-matter expert for our new transportation services
- College degree preferred, but we have successful account representatives without one
- Determination to work harder than anyone you know
- Excellent communication skills
- Strong problem-solving skills, with the ability to address conflicts directly
- Ability to work with the latest technologies
- Obsession for delivering great customer service
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