Account Representative

6 days ago


Chattanooga, Tennessee, United States Total Quality Logistics Full time
About the Role:

As a key member of our Sales Team at Total Quality Logistics, you will play a vital role in driving revenue growth and delivering exceptional customer experiences. You will embark on an accelerated training program to gain in-depth knowledge of our industry and company culture. Upon completion, you will become a dedicated Account Representative, responsible for identifying and cultivating new and existing business opportunities by presenting our innovative transportation services to customers.

What's in it for You:
  • $40,000 base salary with uncapped commission opportunities
  • Paid relocation to our headquarters in Cincinnati, OH (optional)
  • Comprehensive benefits package, including 401(k) and company match
  • Paid training and structured mentoring program
  • Personalized career path with 90% of department leadership promoted from within
  • We're a Top Workplace USA (2021, 2022) and Forbes America's Best Employers
Key Responsibilities:
  • Build and maintain strong relationships with the sales team and customers
  • Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
  • Collaborate with the sales team to provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information in our state-of-the-art systems
  • Work with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
  • Become a subject-matter expert for our new transportation services
Requirements:
  • College degree preferred, but we have successful account representatives without one
  • Determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, with the ability to address conflicts directly
  • Ability to work with the latest technologies
  • Obsession for delivering great customer service


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