Commercial Insurance Account Executive

2 weeks ago


Fort Collins, Colorado, United States American Family Insurance - Cindy Gerk Agency Full time
Job OverviewBenefits:
  • Performance-based bonuses
  • Attractive salary package
  • Career growth opportunities
  • Paid leave
  • Comprehensive training programs

Position Summary
The Commercial Insurance Representative is dedicated to delivering outstanding customer service to both prospective and current clients. This role involves recognizing opportunities for cross-selling and collaborating with sales experts for follow-up actions. Additionally, the representative aids the agency owner in achieving service objectives.

Key Responsibilities
  • Delivers tailored, professional customer service by fostering trust and cultivating robust client relationships
  • Adds value by addressing customer questions related to coverage options, billing, claims, or product offerings, adhering to established agency protocols
  • Enhances customer satisfaction by implementing best practices in line with industry standards
  • Manages modifications to current accounts and policies
  • Acts as an intermediary for clients between the agency and various business partners
  • Identifies opportunities to promote American Family products to current clients
  • Coordinates appointments with existing or potential clients for agency personnel
Qualifications
  • Possession of an active insurance license is mandatory
  • Bilingual candidates are preferred
  • Prior experience in commercial insurance sales and service is advantageous
  • Proven customer service expertise
  • Strong communication abilities
  • Proficient in PC software applications, including Microsoft Office Suite and Internet Explorer
  • Fundamental understanding of basic mathematical concepts


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