Account Representative

5 days ago


Fort Collins, Colorado, United States American Family Insurance - Cindy Gerk Agency Full time
Job Summary

The Account Representative provides exceptional customer experiences for potential and existing customers at American Family Insurance - Cindy Gerk Agency. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.

Key Responsibilities
  • Customer Service: Provides personalized, professional customer service experiences by building trust and developing strong customer relationships.
  • Customer Inquiries: Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures.
  • Customer Satisfaction: Drives customer satisfaction by following J.D. Powers best practices: Personal Insurance Review, rate revision notification, and claims process.
  • Account Management: Processes changes to existing accounts and policies.
  • Liaison: Serves as a liaison on behalf of the customer between the agency and various business partners.
  • Cross-Selling: Identifies opportunities to cross-sell American Family products to existing clients.
  • Scheduling: Schedules appointments with existing or prospective customers for agency employees.
Requirements
  • Personal Lines Insurance License: Job contingent based on passed personal lines insurance license within 30 days of employment.
  • Bilingual: Bilingual is preferred.
  • Commercial Insurance Experience: Experience in Commercial insurance product sales and service preferred.
  • Customer Service Experience: Demonstrated customer service experience.
  • Communication Skills: Effective communication skills.
  • Technical Skills: Experienced with PC software applications (Microsoft Office Suites, Internet Explorer).
  • Mathematical Skills: Solid knowledge and understanding of basic mathematical skills.


  • Fort Collins, Colorado, United States Xcel Energy Full time

    Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for.Position SummaryIdentify and assist customers who are experiencing...


  • Fort Collins, Colorado, United States American Family Insurance Full time

    About the Role:The Account Representative provides exceptional customer experiences for potential and existing customers at American Family Insurance. This role involves identifying opportunities to cross-sell and coordinating with sales specialists for follow-up. The Account Representative assists the agency owner in achieving agency service goals.Key...


  • Fort Collins, Colorado, United States American Family Insurance - Cindy Gerk Agency Full time

    Benefits:Performance-based bonusesAttractive salary packageCareer advancement opportunitiesPaid leaveProfessional training and developmentPosition OverviewThe Account Representative is dedicated to delivering exceptional service to both prospective and current clients. This role involves recognizing opportunities for cross-selling and collaborating with...


  • Fort Collins, Colorado, United States American Family Insurance - Cindy Gerk Agency Full time

    Job OverviewThe Sales Representative provides exceptional customer experiences for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency sales goals.Key ResponsibilitiesCustomer Service: Provides personalized, professional customer service...

  • Financial Accountant

    2 weeks ago


    Fort Collins, Colorado, United States Community Foundation of Northern Colorado Full time

    Job OverviewPosition Title: AccountantImmediate Supervisor: ControllerEmployment Status: Full-time, exemptLocation: Fort Collins, CO (In-Office)Organizational OverviewThe Community Foundation of Northern Colorado acts as a reliable steward and service provider for philanthropists and nonprofit organizations. Our mission is to foster significant community...


  • Fort Collins, Colorado, United States American Family Insurance Full time

    About the Role:The Account Representative provides exceptional customer experiences for potential and existing customers at American Family Insurance. This role involves identifying opportunities to cross-sell and coordinating with sales specialists for follow-up. The successful candidate will assist the agency owner in achieving agency service goals.Key...


  • Fort Collins, Colorado, United States First National Bank of Omaha Full time

    At FNBO, our employees are the heart of our story—and we're committed to their success. Below are the details of this career opportunity and how it fits into our organization's success. Our Modern, Flexible Workplace: We believe in a Modern, Flexible Workplace, continuously exploring advancements in technology and office environments to facilitate...


  • Fort Collins, Colorado, United States American Family Insurance - Cindy Gerk Agency Full time

    Job OverviewThe Customer Service Representative provides exceptional customer experiences for potential and existing customers of American Family Insurance - Cindy Gerk Agency. This role involves identifying opportunities to cross-sell and coordinating with sales specialists for follow-up. The successful candidate will assist the agency owner in achieving...


  • Fort Collins, Colorado, United States Ent Credit Union Full time

    Job OverviewCompany OverviewEnt Credit Union is dedicated to enhancing the financial well-being of the communities we serve. Our mission inspires us daily, and we pride ourselves on being a not-for-profit organization that prioritizes people over profits. We are committed to investing in our community and expanding our services across Colorado. We are...


  • Fort Collins, Colorado, United States American Family Insurance - Cindy Gerk Agency Full time

    Job OverviewThe Commercial Insurance Representative plays a vital role in delivering exceptional service to both prospective and current clients. This position is essential in recognizing opportunities for cross-selling and collaborating with sales experts for follow-up actions. Additionally, the representative supports the agency owner in achieving service...


  • Fort Collins, Colorado, United States American Family Insurance - Olivia Smith Full time

    Job SummaryThe Customer Service Representative provides exceptional customer experiences for potential and existing customers at American Family Insurance - Olivia Smith. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.Key ResponsibilitiesCustomer...


  • Fort Collins, Colorado, United States Circle K Stores Inc Full time

    Store : 4502 S Timberline Rd, Fort Collins, Colorado 80525Availability - Shift/DaysFlexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...


  • Fort Collins, Colorado, United States American Family Insurance - Cindy Gerk Agency Full time

    Job OverviewBenefits:Performance-based bonusesAttractive salary packageCareer growth opportunitiesPaid leaveComprehensive training programsPosition SummaryThe Commercial Insurance Representative is dedicated to delivering outstanding customer service to both prospective and current clients. This role involves recognizing opportunities for cross-selling and...


  • Fort Collins, Colorado, United States City of Fort Collins Full time

    POSITION TITLE: Membership Services Representative (Full-Time Regular) DEPARTMENT: Cultural Services BENEFIT CATEGORY: Classified (Non-CBU) EMPLOYMENT TYPE: Full-Time Regular ANNUAL SALARY RANGE: Competitive salary, paid biweekly SELECTION PROCESS: The City of Fort Collins is committed to a fair hiring process. Why Work For the City of Fort Collins?...


  • Fort Collins, Colorado, United States Security Service Federal Credit Union Full time

    Position Overview:As a Member Service Representative, you will be the initial point of contact for our members, embodying the values and mission of the credit union. Your role will involve mastering and advocating for Security Service products and services, assisting our members in achieving their financial aspirations. You will foster and maintain enduring...


  • Fort Collins, Colorado, United States First National Bank of Omaha Full time

    At First National Bank of Omaha, our workforce is the cornerstone of our narrative—and we are dedicated to their achievements. Below are the specifics of this employment opportunity and its significance to our organization's success. Our Modern, Flexible Work Environment: We advocate for a Modern, Flexible Work Environment, continually seeking...


  • Fort Collins, Colorado, United States First National Bank of Omaha Full time

    At First National Bank of Omaha, our workforce is the cornerstone of our narrative—and we are dedicated to their achievements. Below are the specifics of this career opportunity and its significance to our organization's success. Our Modern, Flexible Work Environment: We advocate for a Modern, Flexible Work Environment, continuously seeking...


  • Fort Collins, Colorado, United States Erin LeVan - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Account Representative at Erin LeVan - State Farm Agent. As a key member of our team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.Key ResponsibilitiesEstablish and Maintain...


  • Fort Collins, Colorado, United States City of Fort Collins Full time

    POSITION TITLE: Membership Support Specialist (Full-Time Regular) DEPARTMENT: Cultural Services BENEFIT CATEGORY: Classified (Non-CBU) EMPLOYMENT TYPE: Full-Time Regular ANNUAL SALARY RANGE: $39,000 - $42,000 (Salaries are paid biweekly) Why Work For the City of Fort Collins? Comprehensive medical, dental, and vision coverage for employees and their...


  • Fort Collins, Colorado, United States Erin LeVan - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Account Representative at Erin LeVan - State Farm Agent. As a key member of our agency, you will play a vital role in generating exceptional client experiences and driving the growth of our successful insurance agency.Key ResponsibilitiesEstablish and...