Patient Services Coordinator

2 weeks ago


Oak Park, Illinois, United States Balance Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Balance Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.

Key Responsibilities
  • Greet and check in patients, ensuring a warm and welcoming atmosphere
  • Schedule appointments and manage patient flow to minimize wait times
  • Collect and process patient information, including insurance details and payment
  • Assist with office duties, such as answering phones and responding to patient inquiries
Requirements
  • High school diploma or equivalent required; minimum 2 years of experience in a healthcare setting preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients and staff
  • Basic knowledge of computers and office equipment, with the ability to learn new systems quickly
  • Ability to work independently and as part of a team, with a patient-focused approach
Work Schedule

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 3:00 PM

Wednesday: 10:00 AM - 7:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 3:00 PM

Up to 2 Saturdays a month: 8:00 AM - 12:00 PM

Physical Demands

This role requires the ability to stand or sit for extended periods, use hands to perform tasks, and talk or hear. Specific vision abilities required include close vision, distance vision, and depth perception. The ability to lift or carry up to 25 pounds is also necessary.

Travel Requirements

This role requires occasional local travel to locations within your assigned geographic region. Reliable transportation and the ability to travel as assigned are essential.



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