Patient Services Coordinator

5 days ago

Oak Park, Illinois, United States Affiliated Oncologists Full time
Overview

Affiliated Oncologists is seeking a highly skilled Patient Services Coordinator to join our team. As a Patient Services Coordinator, you will play a vital role in providing exceptional patient care and support in our oncology clinic.

Our team of experienced caregivers is dedicated to delivering the highest quality care and support to our patients and their families. We are committed to creating a positive and supportive work environment that fosters growth and development.


Responsibilities
  • Greet patients and visitors in a prompt, courteous, and professional manner, checking them in and informing clinical staff of their arrival.
  • Provide and explain necessary paperwork for patients to complete prior to examination, collecting and filing patient forms.
  • Update patient demographics and insurance information in the system, collecting copays and balances, and providing receipts.
  • Answer, screen, and respond to routine questions, routing to appropriate personnel or taking thorough messages.
  • Page clinic personnel as needed, communicating messages accurately and timely according to procedures.
  • Check patients out after examination, scheduling returning appointments in accordance with physician and/or office guidelines.
  • Provide patients with appointment details, including time, location, directions, and instruction sheets.
  • Record patient cancellations and missed appointments, rescheduling as needed.
  • Notify appropriate staff of cancellations and make note in patient charts.
  • Provide general administrative support, filing charts and forms, and maintaining a neat and orderly lobby area.
  • Adhere to confidentiality, state, federal, and HIPAA laws and guidelines regarding patient records.

Qualifications
  • High school diploma or equivalent required.
  • Some receptionist or office experience preferred.
  • Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required.
  • Must successfully complete required e-learning courses within 90 days of occupying the position.
  • Demonstrates adaptability, handling day-to-day work challenges confidently and adjusting to multiple demands and shifting priorities.
  • Shows work commitment, setting high standards of performance and working efficiently to achieve them.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear.

Requires full range of body motion, including handling and lifting patients, manual and finger dexterity, and eye-hand coordination.

Requires standing and walking for extensive periods of time, occasionally lifting and carrying items weighing up to 40 lbs.

Requires corrected vision and hearing to normal range.


Work Environment

The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment.

Work will involve in-person interaction with co-workers and management and/or clients.

Work may require minimal travel by automobile to office sites.

  • Patient Services Coordinator

    2 weeks ago

    Oak Park, Illinois, United States Affiliated Oncologists Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Affiliated Oncologists. As a key member of our clinical staff, you will be responsible for providing exceptional patient care and administrative support to our patients and their families.Key ResponsibilitiesGreets patients and visitors in a...

  • Patient Services Coordinator

    2 weeks ago

    Oak Park, Illinois, United States Balance Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Balance Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.Key ResponsibilitiesGreet and check in patients, ensuring a warm and...

  • Patient Service Coordinator

    2 days ago

    Oak Lawn, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesProvide efficient and high-quality service to...

  • Patient Services Coordinator

    3 weeks ago

    Oak Brook, Illinois, United States Independence Plus Full time

    About the RoleIndependence Plus is seeking a highly skilled Patient Services Representative to join our team in Oak Brook, IL. As a Patient Services Representative, you will play a critical role in providing exceptional patient care and coordination for Home Medical Equipment (HME) clients, payers, and referral sources.Key ResponsibilitiesProvide Excellent...

  • Patient Service Coordinator

    5 days ago

    Oak Lawn, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and ensuring a smooth experience for our patients.Key ResponsibilitiesRegister patients accurately and efficiently,...

  • Patient Service Coordinator

    7 days ago

    Oak Lawn, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesProvide efficient and high-quality service to...

  • Patient Services Representative

    2 weeks ago

    Oak Park, Illinois, United States Advocate Aurora Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our Neurology team at Advocate Aurora Health. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.Key ResponsibilitiesProvide efficient and...

  • Patient Care Coordinator

    4 weeks ago

    Oak Park, Illinois, United States Affiliated Oncologists Full time

    Position SummaryJoin Affiliated Oncologists as a Patient Care Coordinator. Our organization specializes in the treatment of various cancers, including lymphoma, lung, breast, prostate, gynecologic, colorectal, and head and neck cancers.Our team comprises a multi-disciplinary group of highly skilled professionals dedicated to providing exceptional care and...

  • Patient Services Representative

    3 days ago

    Oak Park, Illinois, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our Neurology Department at Advocate Aurora Health. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.Key ResponsibilitiesProvide efficient and...

  • Patient Services Representative

    1 week ago

    Oak Park, Illinois, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our Neurology Department at Advocate Aurora Health. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.Key ResponsibilitiesGreets and registers...

  • Patient Services Coordinator

    4 weeks ago

    Oak Brook, Illinois, United States American Orthopedic Partners Full time

    Job OverviewAbout American Orthopedic Partners: We are a leading orthopedic practice committed to delivering outstanding patient care while fostering a friendly and professional atmosphere. We are currently looking for a detail-oriented and customer-centric Receptionist to manage our front desk operations and ensure a seamless experience for our...

  • Patient Service Coordinator

    2 weeks ago

    Orland Park, Illinois, United States Orthodontic Experts Ltd Full time

    About the RoleAs a Patient Service Representative at Orthodontic Experts Ltd, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth experience throughout their journey with our practice.Key ResponsibilitiesFront Desk Operations: Manage patient check-in and check-out processes, including collecting...

  • Patient Services Representative

    3 days ago

    Oak Park, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our Neurology team at Advocate Health. As a key member of our patient services team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.ResponsibilitiesGreets and registers...

  • Patient Services Coordinator

    7 days ago

    Orland Park, Illinois, United States AFFILIATED ONCOLOGISTS, LLC Full time

    OverviewAffiliated Oncologists, LLC is seeking a highly skilled Patient Services Coordinator to join our team. As a Patient Services Coordinator, you will play a vital role in ensuring the smooth operation of our medical office. Our physicians and staff are a multi-disciplinary team of highly experienced caregivers focused on helping patients and their...

  • Patient Service Coordinator

    3 weeks ago

    Park Ridge, Illinois, United States Advocate Aurora Health Full time

    About the Role:As a Patient Service Representative at Advocate Aurora Health, you will play a vital role in providing exceptional patient care and support. Your primary responsibility will be to ensure that patients receive efficient and high-quality service during their visits or phone interactions.Key Responsibilities:Provide patient-centered support and...

  • Patient Service Coordinator

    6 days ago

    Orland Park, Illinois, United States Midwest Orthopaedic Consultants Full time

    Job Title: Intake RepresentativeAt Midwest Orthopaedic Consultants, we are seeking a highly skilled and detail-oriented Intake Representative to join our team. As an Intake Representative, you will play a critical role in ensuring the smooth operation of our medical office.Key Responsibilities:Book appointments and coordinate patient schedules using our...

  • Staffing Coordinator

    2 weeks ago

    Oak Park, Illinois, United States West Suburban Medical Center Full time

    Job SummaryWest Suburban Medical Center is seeking a highly skilled and detail-oriented Staffing Coordinator to join our team. As a key member of our nursing administration, you will be responsible for the daily operations of staffing, payroll, and clerical duties for the Division of Nursing.Key ResponsibilitiesStaffing Operations: Utilize our staffing...

  • Patient Services Coordinator

    2 weeks ago

    Orland Park, Illinois, United States AFFILIATED ONCOLOGISTS, LLC Full time

    Job SummaryAffiliated Oncologists, LLC is seeking a highly skilled and detail-oriented Patient Services Coordinator to join our team. As a key member of our clinical staff, you will be responsible for providing exceptional patient care and administrative support to our patients and their families.Key ResponsibilitiesGreets patients and visitors in a prompt,...

  • Patient Services Coordinator

    4 weeks ago

    Orland Park, Illinois, United States Associated Urological Specialists LLC Full time

    POSITION SUMMARY:The Patient Services Coordinator plays a crucial role in managing essential administrative functions within a medical practice. This includes handling incoming calls, greeting patients and visitors warmly, and efficiently organizing appointment schedules.They are responsible for overseeing patient flow during the check-in and check-out...

  • Patient Service Coordinator

    2 weeks ago

    Orland Park, Illinois, United States Midwest Orthopaedic Consultants Full time

    {"title": "Intake Representative", "description": "Job SummaryMidwest Orthopaedic Consultants is seeking a highly skilled Intake Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth experience for our patients.Key ResponsibilitiesAssist patients...