Patient Service Coordinator

6 days ago


Park Ridge, Illinois, United States Advocate Aurora Health Full time

About the Role:

As a Patient Service Representative at Advocate Aurora Health, you will play a vital role in providing exceptional patient care and support. Your primary responsibility will be to ensure that patients receive efficient and high-quality service during their visits or phone interactions.

Key Responsibilities:

  • Provide patient-centered support and address patient inquiries in a timely and professional manner.
  • Assist patients with scheduling appointments, answering questions, and resolving issues in a courteous and empathetic manner.
  • Collaborate with healthcare teams to ensure seamless communication and coordination of patient care.
  • Maintain accurate and up-to-date patient records and information.
  • Participate in ongoing training and education to enhance knowledge and skills in patient service and healthcare.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and proficiency in electronic medical records systems.


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