Branch Banking Leader

1 week ago


Comstock Park, Michigan, United States New York Community Bank Full time

Job Summary

The Branch Banking Assistant Leader plays a pivotal role in driving branch revenue growth, operational excellence, and client experience success. This position focuses on delivering exceptional results in the community, while fostering a culture of innovation and teamwork.

Key Responsibilities:

  • Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance. Identify opportunities to deliver successful sales initiatives and execute partner-produced sales and marketing strategies.
  • Sales Leadership and Coaching: Support the development and mentorship of team members, reinforcing training and coaching to deliver against performance targets. Assist the Branch Banking Leader with talent management functions, including employment, performance evaluations, staff development, and compliance requirements.
  • Client Experience: Deliver exceptional client engagement and education, fostering a culture focused on providing an outstanding client experience. Utilize available tools and systems to drive client satisfaction and loyalty.
  • Risk Management: Identify and mitigate reputational, regulatory, employee, and client risks by ensuring team members understand and adhere to applicable bank policies and regulations. Meet operational excellence standards and maintain compliance with federal, state, and local laws and regulations.
  • Perform special projects and additional duties as required.

Job Qualifications:

  • High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required
  • 3+ Years of overall branch sales experience, required
  • May require National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation
  • Undergraduate Degree (4 years or equivalent), preferred
  • Experience in a leadership role, preferred

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